Head of Brokerage Trade Operations at Vanguard

Malvern, Pennsylvania, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Brokerage, Investment ManagementIndustries

Requirements

An undergraduate degree or equivalent combination of training and experience. MBA preferred
Minimum of fifteen years of related brokerage experience, including progressive management responsibilities
Minimum eight years of supervisory experience in financial services
Thorough understanding of brokerage operations, including Margin, Securities Lending, and Asset Servicing

Responsibilities

Serves as leader of senior brokerage leaders and staff of 65. Provides strategic direction, vision, and coaching. Effectively manages performance and actively develops direct reports. Manages staff, including cross-site leadership. Provides guidance, training and motivation as necessary to develop staff and meet project deliverables. Evaluates, hires, and counsels personnel. Follows corporate disciplinary procedures per established Vanguard standards as required. Sets performance standards, reviews performance, provides feedback, and recommends wage increases in accordance with all applicable Human Resources policies and procedures
Provides thought leadership, shapes and provides strategic direction, and sets departmental goals for Trade Operations and its associated products and services. Leads and works with internal partners on offer pricing, product/service changes, client experience investments, sales and marketing strategies, etc. Adapts goals and strategies as market structure and industry, operational methods and procedures, technology, business opportunities or regulations change
Leads and manages various brokerage functions (Margin, Securities Lending, Asset Servicing), oversees performance of operation, and ensures compliance with SEC, OCC, FINRA regulations. Reviews applicable current and future regulatory requirements and business risks in order to ensure effective supervision including Written Supervisory Procedures (WSPs), operational procedures, and control mechanisms commensurate with changes in market regulation and the business environment. Represents the Retail B/D with external regulators and parties for some of Vanguard’s most specialized, complex, and highest risk functions
Manages relationships with external business partners, industry peers, counter parties and market participants. Represents the firm on industry groups and committees
Drives consistent improvement in core processes, including quality rates, improvements in flow of work, and productivity increases. Supports the incorporation of Lean, Agile, and Six Sigma Management into Trade Operations, including the use of modern operations tools to evaluate the health and performance of core processes. Partners with senior leadership across client segments and sales, operations, client experience, and marketing
Keeps current on market, regulatory, and industry events. Continuously expands knowledge of the business and brokerage industry; keeping current on the competition, including types and levels of services offered
Drives the development of the departmental strategic plan and budget. Sets and meets fiscal targets, allocates resources, and ensures the department operates within established budgetary guidelines
Positions oneself and develops a reputation as one of the primary leaders within the brokerage business and throughout the Vanguard organization
Participates in special projects and performs other duties as assigned

Skills

Margin Operations

Securities Lending

Asset Servicing

Risk Management

Regulatory Compliance

FINRA

OCC

Vendor Management

Strategic Leadership

Product Strategy

Vanguard

Client-owned investment management firm offering low-cost funds

About Vanguard

Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.

Kline Township, PennsylvaniaHeadquarters

1975Year Founded

SECONDARYCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees