Head, Ninja Mart (Commercial) at Ninja Van

Subang Jaya, Selangor, Malaysia

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

FMCG, Logistics, RetailIndustries

Requirements

Bachelor's Degree in business or any relevant field
Minimum of 5 to 8 years of experience in commercial management, preferably within the FMCG or logistics sectors, encompassing strategic planning, business development, and key account management
Strong stakeholder management capabilities with a proven track record of effective collaboration across internal and external functions
Excellent communication skills coupled with strong commercial and analytical acumen
Demonstrated leadership qualities with the ability to inspire, develop, and manage teams to achieve organizational objectives
Highly resilient and adaptable, with a proactive and solutions-oriented mindset that fosters innovation and continuous improvement

Responsibilities

Develop and execute a growth strategy aligned with Ninja Mart's mission
Monitor the competitive landscape and uncover growth opportunities to develop Ninja Mart USP
Collaborate cross-functionally to craft a strategic plan fuelling high growth, evaluating portfolio strategy, pricing, distribution, and marketing
Cultivate strong relationships with stakeholders and industry partners for revenue acquisition and collaborative FMCG partnerships
Manage the end-to-end business development pipeline, optimizing new and ongoing brand partnerships for maximum growth
Foster close collaboration with support departments and department counterparts to ensure smooth customer experiences and address operational challenges
Oversee key account management, ensuring high professional standards and aligning with market needs and Ninja Mart's capabilities
Develop and offer value-added services to existing clients, enhancing their experience and satisfaction
Nurture relationships with key clients to unlock additional revenue opportunities
Create intricate pricing models for diverse customer tiers, enhancing profitability while ensuring competitiveness
Lead trade marketing initiatives to drive brand presence and product visibility
Collaborate with marketing teams to develop and execute campaigns that align with strategic goals
Monitor and analyse marketing performance metrics to ensure effectiveness and ROI
Lead and mentor a team of Managers, fostering high performance, continuous improvement, and goal achievement
Ensure that sub-departments (Partnerships, Business Development, Brand Management, and Marketing) operate cohesively towards common goals

Skills

Key technologies and capabilities for this role

Growth StrategyBusiness DevelopmentPartnership ManagementBrand ManagementKey Account ManagementPricing ModelsTrade MarketingMarketing CampaignsPerformance MetricsROI AnalysisTeam LeadershipStakeholder ManagementFMCGLogistics

Questions & Answers

Common questions about this position

What experience is required for the Head, Ninja Mart (Commercial) role?

A Bachelor's Degree in business or any relevant field is required, along with a minimum of 5 to 8 years of experience in commercial management, preferably in FMCG or logistics sectors, covering strategic planning, business development, and key account management.

What key skills are needed for this position?

Candidates need strong stakeholder management, excellent communication skills, strong commercial and analytical acumen, demonstrated leadership qualities, and a highly resilient, adaptable, proactive, and solutions-oriented mindset.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What leadership responsibilities does this role involve?

The role requires leading and mentoring a team of Managers, fostering high performance and continuous improvement, while ensuring sub-departments like Partnerships, Business Development, Brand Management, and Marketing operate cohesively.

Ninja Van

Technology-enabled logistics and delivery services

About Ninja Van

Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.

Singapore, SingaporeHeadquarters

2014Year Founded

$947.9MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Competitive income compared to the market

Tet bonus , Performance review from 1 - 4 months

Paid social insurance based on full salary

12 days annual leave, 5 days sick leave (with full salary)

High-class AON Health Insurance for manager level

Year End Party, annual Townhall Ceremony

Annual company trip

Attractive team-building activities

Provide laptop for employees

Risks

Increased competition from startups like Toki threatens market share.

Recent layoffs in the tech team may hinder innovation and technology advancement.

Reliance on revolving credit facility suggests potential cash flow challenges.

Differentiation

Ninja Van leverages advanced technology for real-time parcel tracking and delivery scheduling.

The company offers a wide network of drop-off and pick-up points for convenience.

Strategic partnerships with financial institutions enhance service offerings and customer reach.

Upsides

Rising e-commerce in Southeast Asia boosts demand for last-mile delivery services.

Expansion of warehouse facilities improves logistics infrastructure for SME clients.

New leadership appointments indicate a focus on regional growth and development.

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