HCM Analyst

Position Overview

Remote is seeking a proactive, detail-oriented, and analytical HCM Analyst to join our new HCM Onboarding Team (HR Services Team). This role will support our HRIS Product, working closely with customers to ensure an exceptional implementation experience and successful delivery of system solutions. You will be instrumental in supporting Onboarding Consultants and the wider business to deliver successful implementations and exceptional client experiences by ensuring effective requirements mapping, data migration, system setup, and the creation of user manuals for technology solutions. This position leverages deep knowledge of the Remote HCM product and a strong commitment to customer experience.

About Remote

Remote is dedicated to solving the modern organization's biggest challenge: navigating global employment compliantly with ease. We empower businesses of all sizes to recruit, pay, and manage international teams seamlessly. Our team operates asynchronously across six continents, driven by core values and a future-focused work culture. We encourage every Remoter to bring their unique talents, experiences, and culture to help us build a best-in-class HR platform. If you are energetic, curious, motivated, and ambitious, join us and define the future of work!

What You Bring

• Proactive, detail-oriented, and analytical with a strong problem-solving mindset.
• Advanced Proficiency in Excel, Google Sheets, SQL queries, and data analysis.
• Customer-focused with a genuine interest in solving problems and delivering solutions.
• Proven ability to create clear, user-friendly guides, training materials, and system documentation tailored to non-technical audiences to minimize user support queries.
• Experience managing or supporting in an analyst function system implementations, integrations, and configuration for enterprise clients.
• Experience designing and executing User Acceptance Testing (UAT), including developing test scripts, guiding users, capturing feedback, and ensuring issue resolution before go-live.
• Self-starter with the ability to work independently and manage multiple priorities.
• Excellent project management skills.
• Deep knowledge of Global HR and Payroll processes, HCM platforms, and data migration best practices.
• Fluent in written and spoken English.
• Experience working remotely is considered a plus.

Key Responsibilities

• Partner with Onboarding Consultants and GP Payroll teams from the discovery stage to final sign-off for all HRIS implementations.
• Perform all data migration, cleansing, and validation activities, collaborating with internal and external stakeholders.
• Translate customer needs into clear technical requirements, mapping their current processes to ensure all system requirements are built within the platform in alignment with implementation project plans and in collaboration with internal teams.
• Support integration projects for customers in collaboration with internal Product and Engineering teams.
• Work closely with customers to set up the HRIS system according to their requirements, collaborating with their internal teams (IT, HR, Data, Payroll, Finance, etc.).
• Create customized client documentation, training materials, and user guides to support client teams in system adoption and usage.
• Create UAT Plans and test scripts based on the customers' system build and processes.
• Ensure a first-class handover to all Business As Usual (BAU) teams upon implementation completion and support hypercare periods as required.
• Ensure all data and analysis deliverables are met within agreed timelines throughout the implementation process with 100% accuracy.

Employment Type

• [Employment Type Not Specified]

Location Type

• [Location Type Not Specified]

Salary

• [Salary Not Specified]

Application Instructions

• Apply now and define the future of work!