Workday HCM Senior Manager - Global AMS (Application Managed Services)

Position Overview

• Location Type: Not Specified
• Job Type: Full-time
• Salary: $154,304 - $205,960 annually

The Workday Senior Manager - Global Application Managed Services (AMS) will serve as a practice leader, providing expert guidance, advice, and development support to the Consulting management team and their teams. This individual will also assist the sales team with sales activities such as orals, estimations, and Statements of Work (SOW’s). The role involves close collaboration with Engagement Managers, Project Managers, Managing Consultants, and leads, acting as a liaison between the Consulting team and executive management. Key responsibilities include identifying business needs, staffing projects, and monitoring consultant work/life balance.

Requirements

• Bachelor’s degree (preferably in Computer Science or Engineering) or equivalent experience.
• Minimum of 3-5 years of experience in Workday HCM/Financials.
• Mandatory prior experience in Workday or other HCM ERP platforms, specifically around Benefits, Payroll, Time tracking, and Finance.
• Prior experience at the intersection of Gen AI and ServiceNow is preferred.
• Ability to multitask and perform a variety of duties.
• Good communication and interpersonal skills.
• Willingness to go the extra mile to solve customer problems.
• Good analytical skills with the ability to solve complex incidents and provide suggestions/best practices.

Responsibilities

• Manage a team of managers, functional consultants, and technical consultants in delivering assigned managed services accounts.
• Provide clients with expertise around best practices and Workday touchpoints.
• Help clients work through difficult decisions.
• Facilitate project planning and execution.
• Assist Service Delivery Managers in forecasting for project teams.
• Perform the role of mentor and coach for people development.
• Contribute to billable delivery activities as defined by utilization goals.
• Assist in the recruitment, development, and management of a diverse, remote team of consultants supporting Workday.
• Promote a team-oriented, challenging, and innovative work environment.
• Establish immediate credibility with clients and within the company; build consensus and achieve goals through influence.
• Assist with escalations dealing with resourcing or project concerns.
• Mentor the team regularly and ensure high morale and productivity.
• Contribute to new business opportunities within assigned accounts.
• Support the RFP response and pursuit process for Post-production work.
• Review estimates for sales opportunities, SOWs for language and accuracy, and attend Orals & prospect meetings.
• Contribute to practice building activities such as solution and asset development and talent development.

Application Instructions

• Applications will be accepted until 09/7/2025.

Company Information & Benefits

• Company: Cognizant
• Why choose Cognizant:
  • Entrepreneurial environment that welcomes your ideas.
  • Opportunity to do great work.
  • Outreach programs that support communities and tap into your volunteer spirit.
  • Learning opportunities to help current needs and advancement.
  • Global operations, with opportunities in North America.
• Benefits:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan
• Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.