HCM & GP Onboarding Consultant

Position Overview

As an HCM & GP Onboarding Consultant, you will work with our customers to ensure an exceptional onboarding experience and solutions delivery. You will leverage deep knowledge of Remote HCM & GP product as well as a strong commitment to customer experience. As the first point of contact with the client and partnering with clients throughout their implementation, you will be the key driver of successful implementation and exceptional client experience.

About Remote

Remote solves the world’s biggest remote employment problem: How to hire anyone from anywhere, compliantly. Through our extensive (and growing) international network and suite of products, we are making it possible for every company to hire people in every country, both as contractors and as fully legal, local employees with all the benefits that come with that.

We are solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future-focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. We encourage every member of the Remote team to bring their talents, experiences, and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated, and ambitious, be part of our world. Apply now and define the future of work!

How We Work

• We love working async, which means you get to set your own schedule.
• We empower ownership and proactivity; when in doubt, default to action instead of waiting.

Key Requirements

• Knowledge and experience of implementing global HCM and Payroll Solutions in a fast-paced environment for enterprise clients.
• Experience in successful engagement with internal and external stakeholders of various seniority levels and from different areas of the business (IT, Finance, Payroll, HR, C-level).
• Customer-focused with a genuine interest in solving problems and delivering solutions for clients.
• Demonstrated ability to manage technical projects and translate client requirements into product solutions.
• Excellent project management and technical solutions delivery skills.
• Writes and speaks fluent English.
• Experience working remotely is considered a plus, but not required.

Key Responsibilities

• Lead the implementation of multiple large-scale HCM & GP implementation projects for global clients.
• Partner with clients to gather and analyze their needs and requirements and develop implementation project plans.
• Ensure internal cross-functional deliverables and timelines alignment throughout the implementation.
• Manage project timelines, milestones, and deliverables, ensuring project objectives are met within budget and timeline constraints.
• Provide guidance and training to client teams on HCM & GP functionalities, best practices, and system usage.
• Collaborate with cross-functional teams, including Sales, Product, Payroll, Customer Success, and other stakeholders, to ensure successful and timely implementation.
• Develop and deliver customized client documentation, training materials, and user guides to support client teams in system adoption and usage.
• Proactively identify risks, issues, and dependencies throughout the implementation process and develop mitigation strategies.
• Support clients in change management activities, including user communication, stakeholder engagement, and post-implementation support.

Practicals

• Reporting to: Director of Global HCM & GP Customer Onboarding
• Direct reports: No direct reports
• Team: Global Payroll Services
• Location: For this position, we welcome everyone to apply, but we will prioritize applications from the following locations: [Locations not fully specified in the original text]

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