Guest Service Supervisor- Jiffy Mart at Global Partners

Bellows Falls, Vermont, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Demonstrated ability to provide pleasant greetings and parting remarks to guests
Superior relationship-building skills and the ability to establish connections with guests and associates
Trustworthy and responsible individual
Detail-oriented with excellent organizational skills
Ability to defuse issues utilizing problem-solving techniques
Proven self-starter with demonstrated decision-making ability
Ability to direct others and prioritize tasks

Responsibilities

Supervise employees to ensure they perform all job duties implemented by management
Provide constructive feedback to employees to help them perform tasks effectively
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Maintain proper cash levels and handle cash processes (deposits, lottery, gift cards, checks)
Ensure products are replenished to maintain in-stock conditions
Ensure the 24/7 execution of all guest service programs and processes
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)

Skills

Key technologies and capabilities for this role

Customer ServiceLeadershipEmployee SupervisionCash ManagementPOS SystemsInventory ManagementProblem SolvingStore Operations

Questions & Answers

Common questions about this position

What is the salary for the Guest Service Supervisor position?

This information is not specified in the job description.

Is this Guest Service Supervisor role remote or onsite?

The position is onsite.

What skills are required for the Guest Service Supervisor role?

Key skills include guest service skills for pleasant greetings, superior relationship-building, leadership to direct others, problem-solving to defuse issues, and being detail-oriented with excellent organizational skills.

What is the company culture like at Global Partners LP?

The company values passion for guest service, upholding company values, and seeks passionate people with great ideas; they emphasize community support through charitable work and investing in the energy transition.

What makes a strong candidate for the Guest Service Supervisor position?

A strong candidate is a trustworthy, responsible self-starter with leadership abilities, superior relationship-building skills, problem-solving techniques, and a passion for delivering top-notch guest experiences.