Guest Service Supervisor at Global Partners

Watertown, Connecticut, United States

Global Partners Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, EnergyIndustries

Requirements

  • Guest-focused mentality and exceptional guest service skills
  • Pleasant greeting and parting remarks to all guests
  • Confident demeanor with eye contact
  • Strong relationship-building skills
  • Trustworthy and responsible
  • Detail-oriented with excellent organizational skills
  • Ability to defuse issues using problem-solving techniques
  • Self-starter with decision-making ability
  • Ability to direct others and prioritize tasks

Responsibilities

  • Supervise employees, ensuring they complete all assigned job duties
  • Coach employees with constructive feedback
  • Greet guests and provide an enjoyable shopping experience
  • Adhere to established safety, security, quality, and store operations policies
  • Operate the point of sale system according to corporate standards
  • Maintain proper cash levels
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
  • Ensure the 24/7 execution of all guest service programs and processes
  • Responsible for all cash processes (deposit preparation, lottery, gift cards, and checks where applicable)
  • Replenish products to maintain in-stock conditions
  • Address guest inquiries and complaints

Skills

Customer Service
Employee Supervision
Cash Handling
POS Systems
Problem Solving
Inventory Replenishment
Store Operations
Safety Compliance
Employee Coaching
Housekeeping

Global Partners

About Global Partners

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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