Guest Service Supervisor at Global Partners

Keene, New Hampshire, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Demonstrated ability to provide pleasant greetings and parting remarks, establish connections with guests, and build rapport
Confident communication with eye contact
Superior relationship-building skills
Reliable and accountable
Detail-oriented and excellent organizational skills
Ability to defuse issues using problem-solving techniques
Demonstrated ability to make decisions and take initiative
Ability to direct others and prioritize tasks

Oversee employee performance and ensure they fulfill all job duties
Provide constructive feedback to employees to improve performance
Greet guests and create an enjoyable shopping experience
Maintain adherence to safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards
Maintain proper cash levels and handle cash processes (deposits, lottery, gift cards, checks)
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash)
Ensure the execution of all guest service programs and processes, 24/7
Replenish products to maintain in-stock conditions
Address guest concerns and resolve issues effectively