Guest Service Supervisor at Global Partners

Plainville, Connecticut, United States

Global Partners Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, EnergyIndustries

Requirements

  • Guest come first mentality
  • Exceptional guest service skills
  • Pleasant greeting and parting remarks
  • Confident and makes eye contact with guests
  • Superior relationship building skills
  • Trustworthy and responsible
  • Detail-oriented
  • Excellent organizational skills
  • Problem-solving techniques
  • Self-starter
  • Ability to make decisions
  • Directs others
  • Prioritizes tasks

Responsibilities

  • Supervise employees, ensuring they perform all job duties implemented by management
  • Coach employees with constructive feedback
  • Greet guests and provide an enjoyable shopping experience
  • Adhere to established safety, security, quality, and store operations policies
  • Operate the point of sale pursuant to corporate standards; maintain proper cash levels
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
  • Ensure the 24/7 execution of all guest service programs and processes
  • Responsible for all cash processes (deposit preparation, lottery, gift cards, and checks where applicable)
  • Always replenishes products to ensure in-stock conditions
  • Address inquiries and complaints from guests

Skills

Customer Service
Guest Experience
Employee Supervision
Task Prioritization
Problem Solving
Decision Making
Relationship Building
Organizational Skills

Global Partners

About Global Partners

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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