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Guest Service Supervisor
at
Global Partners
Plainville, Connecticut, United States
Apply Now
Not Specified
Compensation
Mid-level (3 to 4 years)
Experience Level
Full Time
Job Type
Unknown
Visa
Retail, Energy
Industries
Requirements
Guest come first mentality
Exceptional guest service skills
Pleasant greeting and parting remarks
Confident and makes eye contact with guests
Superior relationship building skills
Trustworthy and responsible
Detail-oriented
Excellent organizational skills
Problem-solving techniques
Self-starter
Ability to make decisions
Directs others
Prioritizes tasks
Responsibilities
Supervise employees, ensuring they perform all job duties implemented by management
Coach employees with constructive feedback
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale pursuant to corporate standards; maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes (deposit preparation, lottery, gift cards, and checks where applicable)
Always replenishes products to ensure in-stock conditions
Address inquiries and complaints from guests
Skills
Customer Service
Guest Experience
Employee Supervision
Task Prioritization
Problem Solving
Decision Making
Relationship Building
Organizational Skills
Global Partners
Website
About Global Partners
N/A
Headquarters
N/A
Year Founded
N/A
Company Stage
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