Guest Service Supervisor at Global Partners

Winsted, Connecticut, United States

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EnergyIndustries

Genuine love for taking care of guests and demonstrating pride in work
Pleasant greetings and parting remarks to all guests. Confident demeanor and eye contact
Superior relationship-building skills to connect with guests and associates
Reliable and accountable
Excellent organizational skills
Ability to defuse issues using problem-solving techniques
Demonstrated ability to make decisions and take initiative
Ability to direct others and prioritize tasks

Supervise employees, ensuring they perform all job duties implemented by management. Provide constructive feedback
Greet guests and provide an enjoyable shopping experience
Adhere to established safety, security, quality, and store operations policies
Operate the point of sale system according to corporate standards, maintain proper cash levels
Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash, etc.)
Ensure the 24/7 execution of all guest service programs and processes
Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks
Replenish products to ensure in-stock conditions
Address inquiries and complaints from guests