GTM Enablement Manager at Playground

Denver, Colorado, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Child Care, EdTech, SaaS, SoftwareIndustries

Requirements

2-3+ years of experience in Sales Enablement, Customer Success Enablement, or Learning & Development within high-growth B2B SaaS environments
Demonstrated success designing and delivering programs that improve ramp time, productivity, and retention
Strong facilitation and instructional design skills grounded in adult learning principles
Excellent communication and presentation abilities across all levels of the organization
Familiarity with enablement and learning tools (e.g., Salesforce, Gong, Highspot, Seismic, or similar platforms)
A builder mindset: comfortable with ambiguity, proactive in creating clarity, and passionate about scaling programs from the ground up
Empathy for both Sales and Customer Success teams, with a deep understanding of the customer journey
Experience supporting channel sales or partner enablement is a plus

Responsibilities

Build and deliver onboarding programs for Sales and Customer Success new hires that combines live facilitation, e-learning, and real-world application
Create scalable playbooks, quizzes, talk tracks, and certification programs that evolve with our product and go-to-market strategy
Apply adult learning principles and instructional design best practices to develop engaging, effective learning experiences
Facilitate workshops and training sessions for team members across multiple experience levels
Collaborate with Sales and CS leaders to identify skill gaps, process bottlenecks, and enablement opportunities
Translate frontline insights into actionable content, tools, and programs that drive results
Ensure teams are equipped with the latest product knowledge, customer insights, and competitive positioning
Define and track KPIs such as time-to-ramp, program adoption, and productivity to measure enablement effectiveness
Leverage data and feedback to continuously improve content, delivery, and strategy
Partner with internal stakeholders to maintain a centralized enablement hub and single source of truth for GTM teams

Skills

GTM Enablement

Sales Enablement

Customer Success

Onboarding Programs

Program Design

Facilitation

E-learning

Training

Sales Training

Customer Journey

Playground

Platform for hosting and sharing virtual events

About Playground

PlaygroundApp.com provides a platform for creators and cultural makers to host and share virtual events and experiences, ranging from operas to raves. The platform connects people globally, allowing users to discover and participate in cultural events from anywhere. It serves artists, musicians, and cultural enthusiasts, helping them reach wider audiences and monetize their events. PlaygroundApp operates in the growing virtual events market, offering a curated selection of experiences that cater to diverse interests. The company generates revenue through ticket sales, subscription fees, and partnerships, supporting both free and paid events to engage a broad user base.

New York City, New YorkHeadquarters

2019Year Founded

$3.3MTotal Funding

SEEDCompany Stage

VR & AR, EntertainmentIndustries

11-50Employees