Growth Operations Lead at Zoom

Seattle, Washington, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

7+ years experience in e-commerce growth with 3+ years in senior leadership roles; MBA or advanced degree is ideal
Proven track record managing P&L responsibility and driving significant revenue growth
Advanced product management expertise, including strategic roadmap development and cross-functional team leadership
Extensive expertise in statistical analysis, advanced analytics, and growth modeling to drive data-informed growth strategies
Experience managing budgets exceeding $1M+ for paid acquisition and growth initiatives, with extensive leadership skills in building and scaling high-performing teams

Responsibilities

Leading enterprise-level growth strategy to drive multi-million dollar revenue targets and partner with C-suite executives on strategic initiatives and growth investments
Building and managing cross-functional growth teams including analysts, product managers, and marketers
Developing comprehensive product roadmaps aligned with growth objectives and business strategy
Overseeing advanced experimentation programs and statistical modeling for growth optimization, while establishing growth frameworks, processes, and KPI dashboards for organizational alignment
Driving customer segmentation strategies and personalization at scale across multiple channels
Leading acquisition of new customer segments and expansion into new markets or product lines

Skills

Growth Strategy

Data Analysis

Experimentation

Statistical Modeling

Analytics

Personalization

Customer Segmentation

KPI Dashboards

Revenue Forecasting

Product Roadmaps

Cross-Functional Leadership

Executive Partnership

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

Land your dream remote job 3x faster with AI

Try Jobo Free