Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Entertainment, Streaming MediaIndustries
Requirements
Passion for understanding consumer needs and attitudes and translating them into business strategies, particularly in the technology, media and/or entertainment sectors
2+ years of custom research project experience or analytics experience
Experience with executing in all phases of research projects, including managing timelines, questionnaire design, data collection and analysis, reporting and presentations
Familiarity with a variety of market research methodologies and their applications
Strong detail-orientation, particularly when working with large datasets and research reports; brings a keen focus on quality
Highly organized in project management, with proven ability to handle multiple projects at a given time
Strong problem-solving skills
Proficiency in PowerPoint and Excel and experience with survey programming tools like Qualtrics or SurveyGizmo/Alchemer
Familiarity with mining, cleaning, and manipulating large datasets leveraging R, SQL, Python or other programming languages
Collaborative partner and teammate
Responsibilities
Contribute throughout the end-to-end process of planning and executing qualitative and quantitative research studies (i.e. questionnaire development, programming, and testing surveys, analyzing results, and producing final reports), both as in-house DIY studies and with external research partners
Own and manage the process of accessing and understanding our subscriber data to tap into it for research purposes, including engaging with CRM and Data Analytics
Assist with mining and compiling data from proprietary, syndicated, and custom research toolsets, identifying patterns, surfacing opportunities, and ensuring data accuracy and integrity
Support the research team through testing surveys, gathering results, providing analysis, and creating reports on a variety of studies, with an eye toward weaving clear, compelling narratives that translate insights into action
Coordinate with internal stakeholders, research team partners and external vendors to translate key business questions and needs into project requirements
Provide insight on best practices in project and research management and methodologies, including introducing team to new vendors and capabilities
Manage engagement with the team’s research community, facilitating ongoing research execution, coordinating with supplier, and ensuring member engagement and overall community health
Skills
Survey Programming
Data Analysis
Questionnaire Development
Qualitative Research
Quantitative Research
Project Management
Process Improvement
Subscriber Data Access
The Walt Disney Company
Leading producers & providers of entertainment and information