Senior Program Manager
The Voleon Group- Full Time
- Senior (5 to 8 years)
Candidates should possess 12+ years of experience in large-scale program management with software delivery, specifically within the Life Sciences or Healthcare sectors. They must have in-depth experience working with executives at customer sites to lead strategic engagements, a track record of successfully leading diverse global teams to deliver complex technology implementations resulting in measurable business outcomes, and experience in technology strategy and roadmap development for large pharmaceutical customers.
The Global Program Manager will be accountable for Service Delivery for Quality Vault implementations, ensuring the customer’s success on Veeva’s applications. They will collaborate with various Veeva teams, including Sales, Strategy, Product Management, and Customer Success, to maintain alignment and inform stakeholders of program milestones. The role involves developing strategic relationships with the customer’s IT and business executives, defining deployment and governance roadmaps, and leading services contract negotiations. Furthermore, the Program Manager will oversee the execution of implementation projects by the Professional Services team, act as the first line of defense for escalations, and ensure a smooth transition to post-deployment application management teams.
Quality and regulatory software solutions provider
Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.