Global Advisory Council Engagement Manager - Reporting and Insights

Raleigh, North Carolina, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Requirements

Candidates should possess a Bachelor’s degree and demonstrate at least 5 years of experience in a relevant field, with a strong understanding of data management and program value demonstration. Experience with data visualization tools such as Power BI or Dynamics is preferred, along with the ability to leverage AI and technology for data collection. Familiarity with internal systems like Dynamics is also beneficial.

Responsibilities

As a GAC Engagement Manager - Reporting and Insights Lead, you will be responsible for collecting, analyzing, and visualizing program data to demonstrate value, develop and maintain dashboards showcasing key engagement metrics, collaborate with the GAC team to define success metrics, track and report on customer interactions, manage GAC engagements, coordinate schedules, and prepare data-backed reports for executive meetings. You will also proactively identify data-driven insights and storytelling opportunities, and ensure data integrity across internal systems.

Skills

Reporting

Analytics

Power BI

Data Visualization

Data Analysis

Stakeholder Management

Program Management

Dashboard Development

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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