Senior Customer Marketing Manager
Fieldguide130,000 - 165,000 USD/year
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Digital ExperiencesIndustries
Requirements
Candidates should possess a Bachelor’s degree and demonstrate at least 7 years of experience in a customer advocacy or growth marketing role, with a strong preference for experience within the technology industry. They should have proven experience in executive engagement, driving customer success, and developing strategic customer programs. Excellent communication and presentation skills are essential, along with proficiency in data analysis tools such as Power BI.
Responsibilities
The Sr. Manager, Customer Advocacy & Growth Initiatives will drive strategic customer engagement programs, supporting executive engagement with customers through meetings, events, and field visits. They will cascade customer insights to the field, partner with the global Sales team to identify key customer wins, and create concise presentations and written communications. This role involves daily management of field visits, creating metrics templates, maintaining forms and briefs, and providing program management support across the Office of Customer Advocacy & Insights, facilitating workflows, and sourcing data to inform business decisions.
Skills
Strategic Customer Engagement
Executive Engagement
Customer Insights
Sales Leadership
Field Visits
Customer Satisfaction
Business Lessons Learned
Account Management
Adobe
Software solutions for content creation and marketing
About Adobe
Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.
Key Metrics
San Jose, CaliforniaHeadquarters
1994Year Founded
$668.9MTotal Funding
IPOCompany Stage
Consumer Software, Enterprise Software, DesignIndustries
10,001+Employees