Ops Generalist
Wise- Full Time
- Junior (1 to 2 years)
Clipboard Health
Candidates must be based in North America, South America, or Europe, and have an overlap of 5 hours with the PST (UTC-8) time zone. The role requires a high degree of adaptability and a willingness to take on diverse responsibilities, as it replaces several previous job postings and encompasses a wide range of potential tasks.
This Generalist role involves troubleshooting pricing across existing markets, designing and implementing new algorithms, launching new markets, managing a team of Collections Account Managers, building an LLM-based chatbot for customer support, and redesigning processes for reaching out to workers about opportunities. The role also encompasses strategic problem-solving and contributing to the overall growth of Clipboard Health, with potential involvement in Product, Sales, or Operations teams.
Healthcare staffing platform connecting facilities and nurses
Clipboard Health connects healthcare facilities with local nursing professionals to address staffing shortages. The platform allows healthcare providers to find qualified nurses who can fill open shifts, which helps improve patient care and avoid penalties for understaffing. Nurses using the platform enjoy greater flexibility in choosing their work hours and can compare job details and negotiate pay rates transparently. Unlike traditional staffing agencies, Clipboard Health operates as a marketplace, facilitating direct connections between facilities and nurses while earning revenue through transaction fees. The goal is to enhance operational efficiency in healthcare settings and improve job satisfaction for nurses.