General Manager at Imprint

New York, New York, United States

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$200,000 – $250,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Financial ServicesIndustries

Requirements

Strategic thinker with strong background in partnership development
Experience in P&L management
Deep understanding of financial services
Ability to build and maintain strong multi-level relationships with partners
Capability to work cross-functionally with internal teams and brand partners

Responsibilities

Cultivate and maintain strong relationships with key stakeholders at partner brand, including senior executives, marketing teams, and operational leaders
Collaborate with partners to develop and execute strategic vision for the credit card program, aligning with their business objectives
Develop and implement strategies to drive acquisition of new credit card customers and maximize value of existing cardholders
Monitor and analyze program performance, identify growth opportunities, and develop action plans to achieve program goals
Collaborate with brand's marketing team to create effective promotional campaigns and marketing initiatives to increase cardholder engagement and usage
Lead annual and quarterly planning, budgeting, and forecasting processes to ensure successful delivery of program goals
Analyze market trends and competitive landscape to identify opportunities for product enhancements and promotions
Partner internally with compliance team to ensure credit card programs adhere to all regulatory and compliance requirements
Implement risk management strategies to safeguard program's financial health and minimize potential issues
Generate regular reports on program performance and provide insights and recommendations to senior management
Conduct in-depth data analysis to identify trends, customer behaviors, and areas for improvement
Work closely with cross-functional teams

Skills

Key technologies and capabilities for this role

P&L ManagementPartnership DevelopmentGo-to-Market StrategyFinancial ServicesBusiness DevelopmentMerchant PartnershipsCardholder AcquisitionProgram GrowthStrategic ThinkingCross-Functional CollaborationUnderwritingPayments Infrastructure

Questions & Answers

Common questions about this position

What is the salary range for the General Manager position?

The salary range is $200K - $250K.

Is this role remote or hybrid, and where is it located?

The role is hybrid and based in Imprint’s New York City office.

What key skills and experience are required for this role?

The role requires a strong background in partnership development, P&L management, and a deep understanding of financial services, along with strategic thinking to manage relationships and drive program growth.

What is the team structure and focus at Imprint?

The Growth team is responsible for driving business growth, spanning business development, marketing, partner success, brand, and product, and works cross-functionally with leadership to advocate for partners.

What makes a strong candidate for the General Manager role?

A strong candidate is a strategic thinker with experience in partnership development, P&L management, financial services, and the ability to build relationships, drive growth, and execute cross-functional initiatives.

Imprint

Designs and manages co-branded credit card programs

About Imprint

Imprint designs and manages co-branded credit card programs for well-known American brands. By partnering with these brands, Imprint creates credit cards that attract modern consumers, aiming to enhance the value of their partners' customer relationships. The company focuses on increasing metrics such as average spending, shopping frequency, and annual sales for cardholders. Imprint's process is notably faster than traditional credit card issuers, allowing them to launch new programs in about three months instead of the typical 18 months. Additionally, Imprint prioritizes customer service, offering a premium experience to cardholders. The goal of Imprint is to provide brands with effective credit card solutions that drive customer loyalty and sales.

New York City, New YorkHeadquarters

2020Year Founded

$197.5MTotal Funding

SERIES_CCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Competitive compensation and equity packages

Leading configured work computers of your choice

Unlimited vacation policy

Fully covered, high-quality healthcare including fully covered dependent coverage

Additional health coverage includes access to One Medical and option to enroll in an FSA

16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents

An understanding that successful remote work requires flexibility and an appreciation for asynchronous work

Access to industry leading technology across all of our business units — stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Limited edition Imprint Credit Card (no hard pull) for the first 100 team members only. Get 1.5% cash back on all purchases, plus additional perks

Risks

Increased competition from traditional issuers adopting fintech innovations.

Potential regulatory scrutiny could increase compliance costs for Imprint.

Economic downturns may reduce transaction volumes and Imprint's revenue.

Differentiation

Imprint launches co-branded credit card programs in just three months.

Imprint offers tailored rewards programs for each brand's specific needs.

Imprint provides 'white-glove treatment' customer service to all cardholders.

Upsides

Imprint raised $75M in Series C funding to fuel innovation.

Increased consumer interest in digital wallets boosts demand for Imprint's solutions.

Partnerships with traditional banks expand Imprint's co-branded card opportunities.

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