Manager, Business Operations
FoodsmartSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Goods, RetailIndustries
Requirements
Candidates should possess a Bachelor’s degree, with a preference for degrees in Business Administration, Hospitality Management, or a related field, and demonstrate at least five years of experience in a retail management role, ideally within a high-volume food and beverage or specialty goods environment. Strong leadership and operational skills are essential, along with the ability to drive sales and manage a team effectively.
Responsibilities
The General Manager will be responsible for modeling and directing employees to ensure customer service standards are met, creating an environment where employees are informed and capable through training, and consistently following Sur La Table policies and SOPs. They will manage the complete operations of the store, monitor and manage staffing levels, proactively seek opportunities to increase sales, analyze business trends, develop and implement plans to drive sales and profitability, and complete the store schedule to meet goals. Additionally, the General Manager will maintain product knowledge, seek out additional resources, and conduct formal performance reviews for all store employees.
Skills
Customer Service
Team Development
Operational Management
Staffing
Performance Management
Sales Growth
Retail Operations
Culinary Operations
Communication Skills
Business Acumen
CSC Generation
Acquires and revitalizes struggling retail brands
About CSC Generation
CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.
Key Metrics
Merrillville, IndianaHeadquarters
2016Year Founded
$107.6MTotal Funding
SERIES_ECompany Stage
Consumer Software, Consumer GoodsIndustries
51-200Employees