RevOps Systems Manager
Fieldguide$105,000 - $172,000/year
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Mental Health Services, Customer Success SoftwareIndustries
Requirements
The ideal candidate should possess a strong understanding of Gainsight, including configuration, integrations, and data management, with experience working with Salesforce, Zendesk, Gong, and data warehouses. They should have experience translating business goals into automated workflows and data-driven playbooks, and a demonstrated ability to optimize Gainsight instances for improved customer success operations.
Responsibilities
As a Gainsight Strategist & Admin, you will be responsible for leading the planning, implementation, configuration, optimization, and ongoing management of Gainsight within Spring Health, partnering with various teams to translate business objectives into automated workflows and health scores, designing and launching customer advocacy programs, leading Gainsight projects from discovery to deployment, upholding data integrity, serving as an internal Gainsight evangelist, and maintaining a quarterly roadmap aligned to company priorities and user feedback.
Skills
Gainsight
Platform Configuration
Data-Driven Playbooks
Customer Lifecycle Management
Technical Mastery
Strategic Vision
Spring Health
Personalized mental health solutions for employers
About Spring Health
Spring Health offers personalized mental health solutions to employers and health plans, focusing on enhancing employee well-being. Their Precision Mental Healthcare system tailors support to individuals, providing options like digital resources, therapy, and medication. Users receive a customized care plan after a brief assessment, allowing them to schedule appointments and access wellness exercises easily. The goal is to improve workplace mental health by providing effective and accessible resources.
New York City, NoneHeadquarters
2016Year Founded
$452.3MTotal Funding
SERIES_ECompany Stage
HealthcareIndustries
1,001-5,000Employees