Front Door Greeter Part Time at BJ's Wholesale Club

Sevierville, Tennessee, United States

BJ's Wholesale Club Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, WholesaleIndustries

Requirements

  • Maintain a friendly and positive attitude
  • Act with honesty and integrity
  • Embrace inclusion and diversity, working with collaboration and respect
  • Understand how to access and read production and/or financial performance reporting for the department
  • Clear understanding of merchandise protection procedures and shrink alert protocols

Responsibilities

  • Greet, assist, and thank all members in a prompt, friendly, and professional manner
  • Resolve member concerns in a courteous and timely manner and escalate issues to management when necessary
  • Monitor entrance and exit activity, including reviewing and maintaining the AP Alert Binder according to AP standards
  • Follow BEST procedures (bottom of the cart, electronics, self-checkout, and thanking the member), including cross-checking merchandise to register receipts and verifying high dollar value items
  • Record register receipt discrepancies and notify front line to rectify the situation immediately
  • Audit Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures
  • Carry out job functions as assigned and support club policies, procedures, and compliance
  • Ensure a safe and positive environment for members and team members
  • Deliver service excellence through all points of contact and adhere to GOLD Member Standards (Greet, Anticipate, Appreciate)
  • Work as a team to deliver GOLD club standards daily, including grand opening look, clean and organized inside and out

Skills

customer service
merchandise protection
loss prevention
monitoring
club policies

BJ's Wholesale Club

About BJ's Wholesale Club

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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