Founding US Account Manager at Omnea

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Technology, Enterprise SoftwareIndustries

Requirements

Excitement to own expansion quotas and renewal outcomes for a rapidly scaling customer base
Ability to own relationships with customers throughout the entire customer lifecycle, especially largest and most strategic customers
Expertise in ensuring customers get meaningful value from Omnea from earliest stages and beyond
Skill in building deep, long-term relationships with customer champions to drive renewals, expansion, and upsell opportunities
Capability to act as a trusted advisor and partner to customers and stakeholders at all levels (from procurement managers to CFOs)
Experience being the voice of the customer internally, collaborating with technical and commercial teams for customer-centricity
Willingness to handle a mix of strategic work (advising on transformations, refining playbooks) and operational work (driving upsell/expansion, managing onboarding/deployments)
Focus on delivering long-term customer value and building lasting relationships with end users (Procurement/Finance/Ops) through senior management (CFOs/CIOs/COOs)

Responsibilities

Own the relationship with US customers throughout the entire customer lifecycle
Manage largest and most strategic customers to ensure they achieve meaningful value from Omnea
Drive renewals, expansion, and upsell opportunities through expertise and relationship-building
Become a trusted advisor and partner to customers at all levels
Serve as the voice of the customer internally, working closely with cross-functional teams
Support and champion US customers in their Omnea journey, doing whatever it takes
Engage consistently with customers from end users to senior management to build trust and champions
Partner with key champions to ensure customer success, including strategic advising and operational execution like upsell conversion and deployment management

Skills

Account Management

Customer Success

Relationship Management

Renewals

Expansion Sales

Upsell

B2B SaaS

Strategic Accounts

Omnea

AI-driven procurement automation platform

About Omnea

Omnea provides an AI-driven platform that enhances the procurement process for businesses. Its main feature, the Intelligent AI Intake system, allows users to submit requests easily, similar to having a conversation, which helps eliminate confusion and ensures clarity in submissions. The platform automates various procurement tasks, including vendor setup and purchase order creation, making the process faster and more efficient. Additionally, Omnea offers tools for contract management, risk detection, and supplier information collection through a vendor portal. This integration of AI throughout the platform not only speeds up operations but also improves the analysis of procurement data. By centralizing and automating these processes, Omnea aims to reduce manual work, enhance visibility into spending and risks, and support better decision-making. The goal is to transform procurement teams into strategic partners within organizations, promoting efficiency and cost control.

London, United KingdomHeadquarters

2021Year Founded

$19.5MTotal Funding

SERIES_ACompany Stage

Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Flexible Work Hours

Risks

Increased competition from emerging AI-driven platforms may erode Omnea's market share.

Data privacy concerns could impact Omnea's operations due to tighter regulations.

Economic downturns may reduce corporate spending on procurement solutions, affecting revenue.

Differentiation

Omnea's AI-driven platform automates the entire procurement lifecycle, enhancing efficiency.

The Intelligent AI Intake system simplifies submission processes, reducing guesswork.

Omnea's platform offers comprehensive features, including contract management and automated risk detection.

Upsides

Omnea raised $20 million in Series A funding, boosting its growth potential.

Growing demand for AI-based contract management solutions supports Omnea's market expansion.

Integration with ERP systems enhances Omnea's appeal to large enterprises.

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