Hightouch

Forward Deployed Data Engineer

Remote

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Data Management, Marketing Technology, Artificial IntelligenceIndustries

About Hightouch

Hightouch's mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth.

We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further, allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization.

Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

About The Role

We’re hiring our first Forward-Deployed Data Engineer to help our customers get the most out of their data. You’ll work directly with customer data teams to understand their business goals and design solutions that make our product more effective and impactful. In this role, you’ll act as both a trusted technical advisor and a strategic partner. Your work will have direct and visible impact by helping data and marketing teams work seamlessly together. Together, we’ll help our customers move faster, make better decisions, and turn data into real, measurable business impact.

What You'll Do

  • Translate prospect and customer business goals into actionable data models and workflows.
  • Partner directly with customer data teams to understand their goals and technical landscape.
  • Design and implement data solutions that are both scalable and easy to use by marketing teams.
  • Troubleshoot complex data issues and guide customers toward best practices.
  • Collaborate with internal teams to surface product feedback and influence roadmap priorities.
  • Prioritize tasks across multiple customers while maintaining high quality and responsiveness.
  • Contribute to internal tooling, playbooks, and knowledge sharing to uplevel the team.
  • Measure and communicate the business impact of your work with customers.
  • Support internal data engineering initiatives as needed, contributing to the stability of our own analytics infrastructure.

What We're Looking For

  • Strong SQL skills and experience modeling data in cloud data warehouses (e.g., Snowflake, BigQuery, Redshift).
  • Hands-on experience with dbt or similar transformation tools.
  • Experience designing data models intended for self serviceability by less technical users
  • Experience optimizing complex data pipelines to reduce complexity/cost/latency
  • Ability to work directly with stakeholders to translate business requirements into technical solutions.
  • Comfortable working across multiple customer environments and adapting quickly to new contexts.
  • Ability to communicate clearly with both technical and non-technical audiences.
  • Strong analytical thinking and a track record of shipping impactful, scalable solutions.

Bonus If You Have

  • Experience working on an internal data team AND a customer facing role.
  • Experience working with the Hightouch product.
  • Experience working with B2C marketing teams.

The salary range for this position is $160k-$180k per year, which is location independent in accordance with our remote-first policy. We also offer

Skills

Data Engineering
Customer Data Platforms (CDP)
Data Warehousing
Data Activation
Marketing Personalization
Business Operations
AI Decisioning
Data Analysis
SQL
Communication
Problem-Solving

Hightouch

Syncs live customer data across platforms

About Hightouch

Hightouch syncs live customer data into various tools that businesses use, ensuring that this data is current and accessible for better decision-making. It operates in the data integration market, focusing on Reverse ETL, which moves data from a warehouse into SaaS applications for real-time use. Hightouch stands out by securely handling sensitive information and integrating with various tools, making it a versatile solution for data teams. The company's goal is to help businesses enhance their operational efficiency by keeping customer data synchronized across multiple platforms.

San Francisco, CaliforniaHeadquarters
2018Year Founded
$89.7MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Enterprise Software, HealthcareIndustries
201-500Employees

Benefits

Competitive salary - We offer competitive salary and meaningful equity. We also offer 401k for our US employees.
Remote friendly - Visit the San Francisco and New York headquarters up to 4x’s a year to bond with your fellow teammates.
Flexible PTO - Downtime is just as important as on time and your teammates will support you while you relax and recharge.
Wellness - We offer a monthly wellness stipend, wellness days each quarter, and virtual yoga classes.
Core benefits - For full-time US-based employees, we cover all health benefit premiums, 50% for dependents, and life insurance.
Parental leave - We value and support the family planning process. We provide up to 16 weeks for parents.

Risks

Increased competition from Census and Grouparoo may impact Hightouch's market share.
Stricter European privacy regulations could complicate operations and increase compliance costs.
Economic downturns might affect subscription renewals and new customer acquisition.

Differentiation

Hightouch specializes in Reverse ETL, moving data from warehouses to SaaS applications.
The platform ensures real-time data activation for personalized marketing and sales optimization.
Hightouch offers HIPAA-compliant data handling, crucial for healthcare and sensitive data sectors.

Upsides

Hightouch's AI Decisioning enhances lifecycle marketing with precise targeting and personalization.
The partnership with The Trade Desk expands Hightouch's reach in European advertising markets.
Composable CDP trend supports Hightouch's flexible, customizable data solutions for businesses.

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