Food Service Supervisor - Subway at Global Partners

Chester, Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Food Service, Convenience StoresIndustries

Requirements

High School Diploma or equivalent
Must be at least 18 years old
Two years prior experience in a fresh foods environment preferably in a management role
Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed
Must have reliable transportation and valid driver’s license
Serv-Safe certification preferred
Desire to learn new products and new recipes
A love of foods and a creative nature

Responsibilities

Directing department personnel, meeting department’s goals and objectives, communicating directly with the store management and department supervisors
Selecting, on-boarding and coaching all new team members
Scheduling all team members
Engaging with customers through smiles and greetings, offering product information, providing selling suggestions and active sampling and always giving a genuine thank you
Taking customer orders, ensuring orders are completed on time and to the customer’s satisfaction
Ensuring department personnel follow all county, city and company food safety and sanitation guidelines and policies
Ordering the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards
Overseeing the preparation and serving/merchandising of deli/food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages and snack items
Displaying deli/food service items following deli/food service department and/or company merchandising guidelines
Follow product recipes without deviation
Attentively rotating deli/food service items for sale, ensuring quality and safety and product shrink control
Receiving merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers
Periodically counting product for inventory purposes
Complete all paper work in a timely and accurate manner
Processing cash register transactions, giving back change, and refunds
Using scale printer machine, ensuring weights and pricing are correct
Understanding the importance monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage
Keeping clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk-in coolers and freezers
Ensuring all department personnel use proper safety equipment and procedures
Performs other duties as needed or assigned by management

Skills

Key technologies and capabilities for this role

Food Service ManagementTeam SupervisionStaff SchedulingEmployee OnboardingCustomer EngagementMerchandisingSales GoalsOrder FulfillmentCustomer Service

Questions & Answers

Common questions about this position

What is the salary for the Food Service Supervisor position?

This information is not specified in the job description.

Is this Food Service Supervisor role remote or on-site?

This information is not specified in the job description.

What experience or skills are required for this Food Service Supervisor job?

Previous food service management experience (2 years minimum) is required, along with a love and passion for food and serving the customer. Responsibilities include directing personnel, scheduling team members, ensuring food safety, ordering supplies, and overseeing preparation and merchandising of food items.

What is the company culture like at Global Partners?

Global Partners emphasizes growth opportunities, asking 'Where does your future lie and how can we help you get there?' and encourages joining their growing team with a focus on customer service and team development.

What makes a strong candidate for the Food Service Supervisor role at Subway?

Candidates with at least 2 years of food service management experience and a genuine passion for food and customer service stand out, as they will direct personnel, meet sales goals, ensure food safety, and handle merchandising.