Vimeo

Financial Systems Manager, India

Bengaluru, Karnataka, India

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Financial Software, Enterprise SoftwareIndustries

Position Overview

  • Location Type: Not specified in job description
  • Employment Type: Not specified in job description
  • Salary: Not specified in job description

The Financial Systems Manager will work with the finance, accounting and salesforce teams and a global user community. The position will primarily support Zuora, with Salesforce integrations as well as other 3rd party financial systems, such as Oracle. The Financial Systems Manager will be involved in leading cross system implementation, support, and testing initiatives as well as assist with system controls and helpdesk tickets.

Responsibilities

  • Support all Zuora or related financial system changes, inclusive of design documentation, implementation testing along with preparation of supporting testing documentation.
  • Participate in technical discussions and define requirements for cross-functional projects that interface with billing.
  • Provide expertise in design, development and deployment in business process automation using custom Zuora workflows.
  • Provide expertise in building custom reports for cross functional teams.
  • Perform Zuora system administration tasks.
  • Create process flow documentation and assistance with user training as needed.
  • Partner with a data team to provide guidance on the Zuora objects and relationship for reporting purposes.
  • Partner with developers to provide API guidance if needed.
  • Partner closely with internal audit with any request for System controls.
  • Manage daily Zuora financial systems helpdesk tickets. Escalate close issues and leverage appropriate resources to ensure successful system performance.
  • Troubleshoot and conduct root cause analysis of incidents and outages, remediations are implemented for future avoidance, including appropriate communications to business stakeholders.
  • Support 3rd party financial applications as they interact with Zuora.
  • Ensure operational excellence around process and procedures, maintain process documentation.
  • Communicate with internal customers and senior management regularly on status, risks and emergent issues.
  • Maintain superior levels of customer service to all company stakeholders.

Skills and Knowledge

  • BS in one or more of the following: Computer Science, Engineering, Business, Accounting, or Finance
  • 6+ Years of direct Zuora billing system experience as an administrator
  • Zuora revenue / RevPro and Salesforce experience required
  • Strong Excel skills required to perform any data analysis and data validation.
  • Zuora CPQ is a plus
  • Global company experience
  • SOX control management
  • Helpdesk support experience using ticketing systems
  • Good written and oral communication skills
  • Experience with system development life cycle

Company Information

  • Company: Vimeo (NASDAQ: VMEO)
  • Description: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billion

Skills

Zuora
Salesforce
Oracle
System Implementation
System Support
Testing
Business Process Automation
Reporting
API Guidance
System Administration
Helpdesk Management
Troubleshooting
Root Cause Analysis
Operational Procedures

Vimeo

Video hosting and sharing platform

About Vimeo

Vimeo provides a platform for creating, hosting, and sharing high-quality videos, catering to a wide range of users from individual creators to large teams. Users can utilize various tools and services to produce and distribute their video content effectively. Vimeo operates on a subscription model, offering different tiers that provide various features to suit the needs of its diverse clientele. This company stands out from competitors by focusing on high-quality video experiences and offering additional services like video monetization and live streaming. Vimeo's goal is to empower users to connect globally through their video content, facilitating creative storytelling and collaboration.

New York City, New YorkHeadquarters
2004Year Founded
$437.7MTotal Funding
IPOCompany Stage
Consumer Software, EntertainmentIndustries
1,001-5,000Employees

Benefits

Unlimited paid time off
Company-matched 401k
Medical and dental
Daily breakfast, plus snacks and drinks aplenty
Company outings and events
Tuition reimbursement
Company equity
Company-matched charitable donations
Parental leave and adoption assistance

Risks

Emerging platforms like TikTok challenge Vimeo's market share.
AI-generated content may impact demand for traditional video tools.
Regulatory challenges in Europe could affect Vimeo's operations.

Differentiation

Vimeo offers a comprehensive video platform for creators and enterprises.
The platform supports spatial videos, enhancing immersive content creation.
Vimeo's partnerships with cultural institutions expand its reach and brand prestige.

Upsides

Growing demand for spatial video content boosts Vimeo's market position.
Video monetization strategies offer new revenue streams for Vimeo.
Remote work trends align with Vimeo's collaboration tools for distributed teams.

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