Field Technical Engineer CRM - 1Year Contract at Abbott

Milan, Lombardy, Italy

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, HealthcareIndustries

Requirements

Degree in Engineering or equivalent
Good knowledge of English and Italian, both written and verbal
Good knowledge of MS Office
Preferable 1-2 years in similar activities (technical support)
Interpersonal skills
Teamwork
Initiative
Stress resistance
Good communication
Willingness to fully relocate to Nord-ovest, focus on Lombardia
Willingness to travel 75% of the time

Responsibilities

Provide technical support and assistance over the whole national territory to the sales force and physicians (implants and follow-ups)
Perform product presentations and training on products utilization to customers
Support physicians during the enrolment and follow-up phase of clinical studies
Provide support to Regional Sales Managers, FTE Coordinator, and Clinical Department for any additional tasks and projects
Be proactive in taking Abbott solution-oriented approach to customers
Promptly communicate feedback/info on supported implants/procedures
Perform booth duty when required
Ensure all Abbott standing Quality Procedures are followed
Produce concise market and competitors reports to Sales Force, FTE Coordinator, and RSM
Provide marketing with competitors devices information

Skills

Key technologies and capabilities for this role

CRM devicesCardiac Rhythm ManagementTechnical SupportProduct TrainingClinical StudiesMS OfficeEnglishItalian

Questions & Answers

Common questions about this position

What is the base pay for this Field Technical Engineer CRM position?

The base pay for this position is N/A. In specific locations, the pay range may vary from the range posted.

Is this a remote position, or does it require relocation and travel?

The role focuses on Nord-ovest, with emphasis on Lombardia, requiring full relocation to that area. It involves travel 75% of the time across the national territory to support sales and physicians.

What education and skills are required for this role?

A degree in Engineering or equivalent is required, along with good knowledge of English and Italian (written and verbal), MS Office, and preferable 1-2 years in technical support. Key competencies include interpersonal skills, teamwork, initiative, stress resistance, and good communication.

What does the work environment or team support look like at Abbott for this position?

The role involves supporting Regional Sales Managers, FTE Coordinator, and Clinical Department on tasks and projects, with a proactive, solution-oriented approach to customers.

What makes a strong candidate for this Field Technical Engineer role?

Strong candidates will have an Engineering degree, language proficiency in English and Italian, MS Office skills, 1-2 years of technical support experience, and soft skills like teamwork, initiative, stress resistance, and communication. Willingness to relocate to Lombardia and travel 75% is essential.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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