Field Solutions Engineer

Position Overview

• Location Type: Onsite/Remote (within the regional country aligned to)
• Job Type: Full-time
• Salary: Not specified

SonicWall is a cybersecurity forerunner with over 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world.

This is a Solution Engineering role typically involving 70% office or remote working in the regional country you are aligned to, supporting sales and channel technical activities, and up to 30% travel.

This role is aligned to someone who is a self-starter, passionate about technology, enabling teams, and connecting with people to help solve their requirements. The ideal candidate must have proven hands-on experience in cyber security products, excellent communication, and presentation skills. This is a perfect opportunity for an individual with previous Pre-Sales, Support, or Professional Services proven experience at a Vendor, Channel, Customer or Distribution role, who is looking to have a balance of channel and technical sales activities and build trusted relationships with partners.

Requirements

• Proven hands-on experience in cyber security products.
• Excellent communication and presentation skills.
• Previous Pre-Sales, Support, or Professional Services experience at a Vendor, Channel, Customer, or Distribution role is preferred.
• Ability to balance channel and technical sales activities.
• Ability to build trusted relationships with partners.
• Demonstrates a balance of business and technical acumen.
• Proactively seeks to take a technical sales lead without instruction.
• Develops skills and uses experience in business-focused discussions to envision and describe how a technical solution complements existing customer and partner business practices.
• Proven ability using formal best practice methods to present a convincing presentation, solution selling, demonstrate whiteboarding skills, objection handling, and excellent time management.
• Receives little instruction on day-to-day work and general instructions on new assignments.

Responsibilities

• Proactive leader of technical discovery conversations to qualify and validate customer requirements and use cases to build out a bill of materials that meets customer needs and aligns to desired outcomes.
• Conduct technical sales presentations, product, and solution demonstrations across the SonicWall portfolio to an audience typically between 1-100 persons, keeping partners and customers informed of new solutions and industry trends.
• Talk to and demonstrate SonicWall's unique value proposition and know key competitive offerings in this space.
• Build a minimum of 10 trusted relationships with channel partners, holding recurring meetings with their channel technical decision-makers.
• Build and maintain a personal lab for most common demo requests and personal development.
• Support remote partner product trials.
• Act as a technical lead for proof of concepts (PoCs) with partners or direct customers.
• Participate in beta testing and feedback of products, working alongside product management teams.
• Team with support where necessary to preserve relationships with partners and customers.
• Support key technical marketing initiatives, build collateral, and present at virtual or external events.
• Develop expertise to a PoC level in 3-6 SonicWall product areas and become a subject matter expert and go-to person for the region.
• Share best practices with fellow peers.
• Provide support for onboarding new solutions engineers.
• Keep regional sales informed of roadmap insights, product updates, and technical best practices.
• Adhere to company values, guidelines, and solution engineering regional reporting tasks.

Company Information

SonicWall is a cybersecurity forerunner with over 30 years of expertise and is recognized as a leading partner-first company. It provides security solutions for cloud, hybrid, and traditional environments, protecting against cyberattacks for remote, mobile, and cloud-enabled users. SonicWall has its own threat research center and offers purpose-built security solutions for enterprises, government agencies, and SMBs worldwide.