Field Service Technician at Xylem

Bensalem, Pennsylvania, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Water Technology, Water TreatmentIndustries

Requirements

HS diploma or equivalent
Ability to pass background check & pre-employment drug screen
Water treatment experience preferred
HVAC/plumbing/electrical experience a plus
0-2 years relevant work experience preferred
Electrical, mechanical, diesel, fusion experience depending on business unit
Ability to work without direct supervision
Technically sound
Experience with Microsoft Office including smart devices
Customer service experience
Demonstrates critical thinking and troubleshooting ability
Synthesizes technical information and communicates it clearly
Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways

Responsibilities

Executing field service activities at customer sites in a safe and efficient manner
System troubleshooting
Working with mechanical, electrical, diesel equipment conditions
Conducting preventative maintenance and parts inventory
Identifying and remedying safety issues (both Company and Customer owned equipment)
Direct interfacing with customer and potentially working at multiple sites / with multiple technologies
Create and maintain safe working environment and culture within the organization
Take care of company property
Demonstrates high impact culture through innovation, accountability and empowerment
Function in a team environment
Usually works with direct supervision but can work independently if needed

Skills

Key technologies and capabilities for this role

ElectricalMechanicalDieselFusionHVACPlumbingMicrosoft OfficeCustomer ServiceTroubleshootingPreventative Maintenance

Questions & Answers

Common questions about this position

What education and experience are required for the Field Service Technician role?

A high school diploma or equivalent is required, along with the ability to pass a background check and pre-employment drug screen. Preferred qualifications include 0-2 years of relevant work experience, water treatment experience, and HVAC/plumbing/electrical experience.

What key skills are needed for this position?

Key skills include electrical, mechanical, diesel, and fusion experience (depending on business unit), ability to work without direct supervision, technical soundness, Microsoft Office proficiency including smart devices, customer service experience, critical thinking, troubleshooting, and clear communication of technical information.

Is this a remote position, or does it require travel to customer sites?

This information is not specified in the job description.

What is the compensation or salary for this role?

This information is not specified in the job description.

What does Xylem's company culture emphasize?

Xylem emphasizes a high impact culture through innovation, accountability, and empowerment, while prioritizing a safe working environment, team collaboration, and inclusion and belonging to drive innovation.

Xylem

Water technology solutions for sustainability

About Xylem

Xylem focuses on developing solutions to tackle global water challenges through smart technology. The company provides a range of products and services aimed at ensuring water security and sustainability. Its offerings include advanced water pumps, treatment systems, and analytical instruments, as well as hydrographic software through its HYPACK brand, which is used by clients worldwide for managing water bodies. Xylem serves various clients, including municipalities, industrial companies, and agricultural businesses, helping them manage water resources efficiently and improve water quality. Unlike many competitors, Xylem combines both hardware and software solutions, allowing for a comprehensive approach to water management. The company's goal is to promote sustainability and address environmental concerns while meeting the increasing demand for eco-friendly water solutions.

Washington, District of ColumbiaHeadquarters

2011Year Founded

$356.2KTotal Funding

IPOCompany Stage

Data & Analytics, Industrial & Manufacturing, EnergyIndustries

10,001+Employees

Benefits

Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.

Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.

Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.

Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.

Risks

Emerging startups using AI and IoT may threaten Xylem's market share.

Rising raw material costs could impact Xylem's profit margins.

Global semiconductor shortage may delay Xylem's smart system production.

Differentiation

Xylem offers both hardware and software solutions for comprehensive water management.

The company focuses on sustainable and eco-friendly water technology innovations.

Xylem's HYPACK software is a leader in hydrographic and dredging applications.

Upsides

Xylem's acquisition of Idrica enhances its digital water utility market presence.

Growing interest in atmospheric water harvesting opens new market opportunities for Xylem.

Integration with ElectraMet boosts Xylem's industrial sector position in metals recovery.

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