Field Service Technician at Xylem

East Rutherford, New Jersey, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Water TechnologyIndustries

Requirements

HS diploma or equivalent
2 to 5 years of technical work experience, including industrial or commercial process water experience
Ability to obtain DOT Medical card
Must be able to pass a background check & pre-employment drug screen
Electrical experience
Mechanical experience
Water treatment experience
Biomedical experience (a plus)
Experience with Microsoft Office (including smart devices)
Customer service experience
Critical thinking and troubleshooting ability
Ability to synthesize technical information and communicate it clearly
Ability to derive insight from customer experience to produce outcomes and solve problems
Local travel required in Tri-State Area
Availability for Sunday-Thursday schedule

Responsibilities

Perform field service activities at customer sites in a safe and efficient manner
Proactively troubleshoot systems
Conduct preventative maintenance
Manage parts inventory
Anticipate and correct safety issues (Company and Customer owned equipment)
Interface directly with customers
Maintain a safe working environment and culture within the organization
Take care of company property
Demonstrate high impact culture through innovation, accountability, and empowerment
Usually work with minimal supervision
Work with mechanical, electrical, and diesel equipment

Skills

Key technologies and capabilities for this role

ElectricalMechanicalWater TreatmentMicrosoft OfficeCustomer ServiceTroubleshootingCritical ThinkingPreventative Maintenance

Questions & Answers

Common questions about this position

What is the salary for this Field Service Technician position?

This information is not specified in the job description.

What is the location and work arrangement for this role?

The position is based in the Tri-State Area with local travel required to customer sites. The schedule is Sunday-Thursday.

What skills and experience are required for this position?

Candidates need 2-5 years of technical work experience including electrical, mechanical, and water treatment experience, plus customer service, critical thinking, troubleshooting, and Microsoft Office proficiency. A HS diploma or equivalent is required, and biomedical experience is a plus.

What is the company culture like at Xylem?

Xylem emphasizes a high impact culture through innovation, accountability, and empowerment, while maintaining a safe working environment.

What makes a strong candidate for this Field Service Technician role?

Strong candidates will have 2-5 years of technical experience in electrical, mechanical, and water treatment fields, along with the ability to pass a background check, drug screen, and obtain a DOT Medical card.

Xylem

Water technology solutions for sustainability

About Xylem

Xylem focuses on developing solutions to tackle global water challenges through smart technology. The company provides a range of products and services aimed at ensuring water security and sustainability. Its offerings include advanced water pumps, treatment systems, and analytical instruments, as well as hydrographic software through its HYPACK brand, which is used by clients worldwide for managing water bodies. Xylem serves various clients, including municipalities, industrial companies, and agricultural businesses, helping them manage water resources efficiently and improve water quality. Unlike many competitors, Xylem combines both hardware and software solutions, allowing for a comprehensive approach to water management. The company's goal is to promote sustainability and address environmental concerns while meeting the increasing demand for eco-friendly water solutions.

Washington, District of ColumbiaHeadquarters

2011Year Founded

$356.2KTotal Funding

IPOCompany Stage

Data & Analytics, Industrial & Manufacturing, EnergyIndustries

10,001+Employees

Benefits

Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.

Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.

Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.

Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.

Risks

Emerging startups using AI and IoT may threaten Xylem's market share.

Rising raw material costs could impact Xylem's profit margins.

Global semiconductor shortage may delay Xylem's smart system production.

Differentiation

Xylem offers both hardware and software solutions for comprehensive water management.

The company focuses on sustainable and eco-friendly water technology innovations.

Xylem's HYPACK software is a leader in hydrographic and dredging applications.

Upsides

Xylem's acquisition of Idrica enhances its digital water utility market presence.

Growing interest in atmospheric water harvesting opens new market opportunities for Xylem.

Integration with ElectraMet boosts Xylem's industrial sector position in metals recovery.

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