[Remote] Field Service Representative at The Browser Company

Bakersfield, California, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

AgricultureIndustries

Requirements

2+ years of agricultural, field service, or similar outdoor work experience
Strong communication and interpersonal skills; able to maintain professional grower relationships
Reliable, detail-oriented work ethic with a focus on safety, quality, and accountability
Ability to work independently and as part of a field team—sometimes supporting, sometimes leading
Comfortable working in agricultural environments with flexible hours during seasonal peaks
Proficiency in Microsoft Office; CRM experience preferred
Familiarity with agricultural equipment and field operations
Pest management experience and/or PCA license preferred
Valid driver’s license and acceptable driving record required
Physical ability: regular standing, walking, bending, lifting (10+ lbs), and driving in agricultural field conditions
Frequent travel by company vehicle; occasional overnight travel may be required during peak seasons

Responsibilities

Deploy Suterra products accurately and efficiently—ranging from assisting with deployments to independently executing full territory schedules
Organize and support temporary labor crews; at higher competency levels, supervise and coordinate full field labor teams
Collect, record, and report reliable in-field data to support product performance, product development, and trial research
Partner with the Technical Field Team on trial setup, installation, sample collection, and data reporting
Use mapping tools and mobile applications to track deployments and maintain service accuracy
Participate in trade shows, grower meetings, and regional agricultural events as needed
Build and maintain strong relationships with growers and distributors
Respond to basic customer questions and escalate more complex inquiries to leadership or Customer Care
Provide feedback on product use, grower observations, and service opportunities
Professionally represent Suterra in the field and at customer-facing events
Complete assigned service routes on time and with high attention to detail
Record service notes, product counts, mapping data, and customer interactions in the CRM system
Identify inefficiencies and recommend improvements to service processes
Support logistics planning for deployment activities and seasonal execution
Share market observations or emerging trends with the team
Participate in ongoing training, mentorship, and skill development to advance field and technical capabilities
Share best practices and support onboarding of new or temporary staff
At higher levels, mentor FSR I team members and support coordination of field crews

Skills

Key technologies and capabilities for this role

Field OperationsTechnical SupportData CollectionCRM SystemsMapping ToolsMobile ApplicationsCustomer Relationship ManagementTeam SupervisionLogistics PlanningAgricultural Product Deployment

Questions & Answers

Common questions about this position

Is this Field Service Representative position remote?

This information is not specified in the job description.

What experience is required for this role?

Candidates need 2+ years of agricultural, field service, or similar outdoor work experience, along with familiarity with agricultural equipment and field operations. Pest management experience and/or PC is also mentioned.

What skills are essential for success in this position?

Strong communication and interpersonal skills for maintaining grower relationships, proficiency in Microsoft Office with CRM experience preferred, and a reliable, detail-oriented work ethic focused on safety and quality are essential.

What does the team collaboration look like for this role?

The role involves participating in ongoing training, mentorship, and skill development, sharing best practices, supporting onboarding of new staff, and at higher levels, mentoring FSR I team members and coordinating field crews.

What makes a strong candidate for this Field Service Representative position?

A strong candidate has 2+ years of relevant outdoor or agricultural experience, strong communication skills for grower relationships, the ability to work independently or in teams, and comfort in agricultural environments with flexible hours.

The Browser Company

Develops a user-friendly web browser

About The Browser Company

The Browser Company develops a web browser called Arc, which focuses on providing a more intuitive and organized online experience for users. Arc is designed to be user-friendly and efficient, aiming to improve how people interact with the internet compared to traditional browsers. Unlike many existing browsers, Arc seeks to streamline the browsing process, making it easier for users to manage their online activities. The Browser Company differentiates itself from competitors by targeting a more modern and simplified user experience, backed by a team of experienced professionals from notable tech companies. Their goal is to enhance the way users navigate the web, potentially disrupting the current browser market with their fresh approach.

New York City, New YorkHeadquarters

2019Year Founded

$133.1MTotal Funding

LATE_VCCompany Stage

Consumer SoftwareIndustries

51-200Employees