Field Service Engineer - Philadelphia, PA at IQVIA

Philadelphia, Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Part TimeJob Type

UnknownVisa

Medical Devices, HealthcareIndustries

Requirements

Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience
3-5 years field experience
Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs
Professional business acumen and effective communication skills
Self-motivated individual who can work independently or collaboratively within a team
Strong time management and organizational skills to ensure on-time completion of project assignments
Active and unrestricted driver's license, and a personal vehicle for local work-related assignments
Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status
Must be within 45 minutes - 1 hour of INTERNATIONAL or MAJOR AIRPORT. Candidates within 30 miles of major airport preferred

Responsibilities

Leading team installing, updating, and completing preventative maintenance for medical devices
Providing ongoing communication and customer support to on-site hospital staff
Organizing, testing, and updating medical devices
Installing and configuring hardware, software, and network products
Conducting routine checks and records data from product tests after installation and configuration
Documenting and submitting daily data while maintaining high standards of product support quality documentation
Full-time commitment requiring travel locally, regionally, and nationally
Assignment-based schedule with 40 hours commitment per week and overtime as needed
Completing other duties at the discretion of management

Skills

Field Service

Medical Devices

Infusion Pumps

Troubleshooting

Preventative Maintenance

Installation

Software Troubleshooting

Biomedical Equipment

Customer Service

Time Management

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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