Field Service Engineer -Memphis, TN at IQVIA

Memphis, Tennessee, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Part TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Associate degree, equivalent military training programs, or equivalent biomedical/technical field service experience (3-5 years field experience preferred)
Strong computer skills, including troubleshooting project setup, technical issues, and remote closeouts within multiple software programs
Professional business acumen and effective communication skills
Self-motivated individual capable of working independently or collaboratively within a team
Strong time management and organizational skills to ensure on-time project completion
Active and unrestricted driver’s license and a personal vehicle in good running condition
Ability to sit and stand for long periods and lift up to 70 pounds
Ability to clear hospital vendor credentialing requirements, including proof of vaccination status
Must be within 45 minutes - 1 hour of an international or major airport (candidates within 30 miles preferred)

Responsibilities

Installing and configuring hardware, software, and network products
Conducting routine checks and recording data from product tests after installation and configuration
Providing ongoing communication and customer support to on-site hospital staff
Documenting and submitting daily data while maintaining high standards of product support quality documentation
Leading a team to complete preventative maintenance and other services as needed for medical devices (primarily infusion pumps and batteries)
Traveling locally, regionally, and nationally based on assignment schedules
Completing other duties as directed by management

Skills

hardware installation

software configuration

network products

troubleshooting

preventative maintenance

customer support

infusion pumps

medical devices

field service

biomedical equipment

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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