[Remote] Biomedical Technician III - Long Island, NY at GE Healthcare

Remote

GE Healthcare Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical TechnologyIndustries

Requirements

  • Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4+ years of experience servicing medical equipment; OR equivalent military education and 4+ years of experience servicing medical equipment; OR High School Diploma/GED and 6+ years of experience servicing medical equipment
  • Proficiency in completing electronic documentation using technological tools (e.g., iPad, iPhone) and familiarity with technological programs (e.g., Microsoft Office)
  • Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership)
  • Experience interfacing with both internal team members and external customers as part of a solution-based service process
  • Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner
  • Ability to work independently and as a team to implement solutions through problem solving
  • Legal authorization to work in the U.S. (no sponsorship for employment visas)
  • Compliance with GEHC's standard background check, including a post-offer drug test, customer access policies, required immunizations, and additional drug tests or background checks during employment

Responsibilities

  • Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections, and maintain effective customer relations
  • Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation
  • Establish and engage in proactive daily communications with customers to ensure resolution and proper follow-up, leading to strong customer relations and customer satisfaction
  • Effectively communicate and partner with teammates and colleagues
  • Implement GE/customer facility contract and support customer and business goals/objectives
  • Lead, instruct, and assist technicians on basic and complex repairs/resolution
  • Work as a member of local team to provide efficient service delivery to all accounts within the assigned area (includes delegating tasks and performing administrative duties)
  • Proactively reach out to others on team (e.g., provide help, share best practices, mentor others)
  • Share on-call responsibility
  • Document all repair actions and submit reports/summaries according to schedule
  • Ensure proper care of spares, tools, and test equipment, and ensure calibration
  • Maintain approved parts inventory
  • Manage vendor's service delivery processes in compliance with GE policies, as instructed
  • Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction
  • May perform role of site leader (e.g., direct activities of fellow BMET's assigned to site, engage in a more interactive customer relationship, interact with customer leadership, participate in a Safety Committee)
  • Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements

Skills

Key technologies and capabilities for this role

biomedical equipment repairplanned maintenancesafety inspectionscustomer relationsleadershipdocumentationparts inventorytest equipment calibrationservice excellenceteam mentoring

Questions & Answers

Common questions about this position

Is this position remote or on-site?

This role is on-site at the client location in Long Island, NY.

What qualifications are required for this role?

Candidates need an Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field with 4+ years of experience servicing medical equipment; or equivalent military education with 4+ years; or High School Diploma/GED with 6+ years of experience servicing medical equipment. Proficiency in completing electronic documentation using technological tools like iPad and iPhone is also required.

What does the role involve in terms of leadership?

The role may function as a Site Leader, leading others on GE policies and procedures, instructing and assisting technicians on repairs, directing activities of fellow BMETs, and engaging in interactive customer relationships.

What is the salary or compensation for this position?

This information is not specified in the job description.

What experience makes a strong candidate for this role?

Strong candidates will have 4+ years (or more depending on education) of hands-on experience servicing complex biomedical equipment, leadership skills in guiding technicians, and proficiency in electronic documentation tools.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters
1892Year Founded
N/ACompany Stage
Data & Analytics, HealthcareIndustries
10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.
Regulatory challenges may delay AI application expansions in healthcare.
Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.
The company supports over 300,000 patients daily with its healthcare technologies.
GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.
Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.
Collaboration with Wayra accelerates digital health innovation in EMEA.

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