Field Service Engineer II (SEM, TEM, FIB) - Onsite Hillsboro OR at Thermo Fisher Scientific

Hillsboro, Oregon, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Materials Science, Semiconductors, Life Sciences, ElectronicsIndustries

Requirements

University degree/Bachelor degree in electronics, physics, engineering, computer science or similar field preferred
Able to lift 40 lbs. without assistance
Work in laboratory setting with some degree of PPE (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Will work with hazardous/toxic materials
Onsite in Hillsboro, OR
Standard work schedule (Mon-Fri)
Successfully complete technical training, as required
Must maintain Thermo Fisher Scientific’s Four-I Values

Responsibilities

Perform on-site installation of complex equipment and follow testing procedures to ensure proper working order
Conduct on-site scheduled planned maintenance visits
Provide troubleshooting and repair support for customers and other field service personnel
Cultivate and develop positive working relationships with customers, system users and company personnel
Complete and submit field service reports on assigned tools
Perform Preventive Maintenance tasks
Partner with colleagues to acquire technical guidance needed to problem-solve systems solutions
Provide training for customers and users on system maintenance
Provide feedback to product quality teams
Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation
Provide guidance for various reports including identifying and isolating unique problems with system
Act as a subject expert and resource for training
Align with application scientists to collaborate on outstanding solutions to meet our users challenges
Investigate and improve operational quality of system equipment (TEM, SEM, SDB/LDB)
Instruct customers in the operation and maintenance of the system
Serve as company liaison with customer on administrative and technical matters for assigned projects
Conduct on-site installations of the full range of Thermo Fisher Scientific electron microscopy systems and their associated options

Skills

SEM

TEM

FIB

Electron Microscopy

Installation

Servicing

Repair

Troubleshooting

PPE

Hazardous Materials Handling

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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