[Remote] Field Service Engineer II (SEM) - Onsite Hillsboro, OR at Thermo Fisher Scientific

Oregon, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

2-year technical degree, equivalent military, or technical training
Minimum of 3-5 years of hands-on technical experience installing, repairing, and calibrating tools such as SEM, TEM, FIB, Probers, or similar systems
Detailed understanding and extensive experience solving and repairing ultra-high vacuum, high voltage, mechanical, and computer issues
Consistent track record solving complex problems by process of elimination techniques down to the component level
Able to read and interpret schematics
Literate in Windows software environments
Ability to partner effectively with customers and colleagues
Excellent interpersonal communication skills; must have professional working proficiency in English
Able to acquire a valid passport to travel regionally and internationally as required
Valid driver’s license
Able to lift up to 50 lbs
Able to secure entrance to US Government laboratories and facilities, if required

Responsibilities

Handle on-site installations, maintenance, and repairs of sophisticated systems
Test equipment and follow testing procedures to ensure accurate working order
Offer solving and repair support for customers and other field service personnel
Cultivate and develop positive working relationships with customers, system users, and company personnel
Successfully complete technical training as required
Proactively seek out additional learning opportunities both inside and outside of the region
Travel, sometimes on short notice, to customer sites to resolve problems or support colleagues
Complete and submit administrative reports
Partner with colleagues to acquire or provide technical mentorship and training
Provide training for users on system operation
Make yourself available to train and mentor new field service engineers
Provide feedback to product quality teams
Meet customer needs efficiently

Skills

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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