[Remote] Group Lead, Technical Product Management - Systems at Jobber

Indiana, United States

Jobber Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • 5+ years of experience in Technical Program Management or a related field
  • Strong leadership and coaching skills
  • Excellent communication and interpersonal skills
  • Ability to balance mentorship with accountability
  • Experience in driving cross-functional collaboration
  • Strong understanding of technical strategy and scaling
  • Experience in product management or a related field
  • Ability to prioritize and manage multiple projects simultaneously
  • Strong analytical and problem-solving skills
  • Experience in working with AWS cloud infrastructure
  • Experience in working with Product teams to ensure changes are in the best interest of customers
  • Experience in improving customer experience
  • Strong understanding of performance, quality, uptime, and speed
  • Experience in collaborating across teams and business silos
  • Experience in driving impact in how Jobber's technology operates

Responsibilities

  • Oversee and guide team metrics and goals
  • Discover and understand the connections between Jobber's day-to-day work, overall product vision, technical strategy, and customers' needs
  • Build relationships across the organization to keep work moving and help unblock the team when needed
  • Balance coaching, feedback, and mentorship to help the team grow in their craft and achieve their career goals
  • Hold team members accountable for delivering high-quality roadmaps on time
  • Help the team connect cross-team internal roadmaps and Jobber's long-term strategy
  • Collaborate with the Product teams to ensure changes are in the best interest of customers
  • Identify and prioritize building what matters to achieve product and company goals and initiatives
  • Work with the team to develop quality roadmaps that align with company strategy and technical execution
  • Foster collaboration across Jobber, Production Engineering, Backend Foundations, Comms Systems, and other core technology teams
  • Translate between business priorities and technical realities to keep work moving at scale
  • Ensure cross-team dependencies and long-term technical strategy are connected
  • Identify and mitigate technical risks and roadblocks
  • Develop and maintain strong relationships with stakeholders across the organization
  • Stay up-to-date with industry trends and best practices in Technical Program Management

Skills

Jobber

SaaS platform for home service management

About Jobber

Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.

Edmonton, CanadaHeadquarters
2011Year Founded
$180.7MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Health Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Parental Leave
Professional Development Budget
Wellness Program

Risks

Increased competition from AI-driven platforms may reduce Jobber's market share.
Economic fluctuations could impact small businesses' ability to afford Jobber's services.
Integration issues with third-party services may lead to customer dissatisfaction.

Differentiation

Jobber offers a comprehensive SaaS platform for home service businesses.
The platform integrates AI tools like Jobber Copilot for enhanced decision-making.
Jobber's subscription model includes features like quoting, scheduling, and invoicing.

Upsides

Jobber's AI-powered Copilot enhances business strategies and operations.
The partnership with Stripe offers embedded financial services for better cash flow management.
Jobber's new marketing tools help businesses grow through online reviews and campaigns.

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