Field Service Specialist
ZoetisFull Time
Mid-level (3 to 4 years)
Candidates must possess a Bachelor's degree or higher in mechatronics, electronics, or engineering, or an equivalent qualification, along with at least 2 years of relevant experience. Strong analytical troubleshooting and problem-solving abilities are essential, as is an interest in technology and IT trends. While knowledge of electron microscopes is advantageous, excellent hand-eye coordination and manual dexterity are required. The role also necessitates the ability to lift 40 lbs. without assistance and adhere to cleanroom protocols, including the use of Personal Protective Equipment.
The Field Service Engineer II will manage and complete complex service tasks independently, ensuring compliance with safety and regulatory standards and generating accurate service reports. They will provide expertise and recommendations on technical issues, collaborate with clients to understand and tailor solutions, and offer technical training support to junior engineers. Responsibilities also include participating in work schedule creation and providing sales leads and feedback to support teams. The role involves up to 50% travel within the Minneapolis-St. Paul metropolitan area and domestically.
Provides life sciences products and services
Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.