Field Service Specialist
ZoetisFull Time
Junior (1 to 2 years)
Candidates should possess tertiary qualifications in Medical, such as a Bachelor of Science, or related fields like Coronary Care Nursing or Cardiac Technician, along with essential technical, clinical, or scientific knowledge and proficiency in using Microsoft Office Suites including Word, Excel, and PowerPoint. Furthermore, applicants must be eligible to work in Australia or New Zealand with current working rights and be able to make decisions and provide feedback under pressure.
The Field Service Engineer will be responsible for planning and installing Abbott capital equipment, supporting trials of capital equipment products, building relationships with key lab equipment vendors, performing service, maintenance, and upgrades of capital equipment, maintaining detailed databases of equipment information, developing relationships with and servicing key customer groups, providing technical support for internal and external customers, complying with industry regulations (MTAA) and Abbott’s Code of Conduct, addressing customer complaints, executing standard operating procedures, and potentially working outside of regular hours for training, meetings, or events.
Healthcare solutions in diagnostics and devices
Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.