Lumafield

Field Service Engineer

Boston, Massachusetts, United States

Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Hardware, Robotics & Automation, Industrial & ManufacturingIndustries

Requirements

Candidates should possess a Bachelor's degree in Engineering, preferably in Mechanical, Electrical, or Computer Engineering, and have a minimum of 3 years of experience in field service or technical support roles. They should be comfortable using common hand tools such as drills and torque wrenches, and demonstrate meticulous attention to detail. Strong verbal communication skills are required for effectively interacting with customers and suppliers, as well as describing technical situations and issues to teammates.

Responsibilities

The Field Service Engineer will be responsible for the uncrating, commissioning, and calibrating of Lumafield scanners at customer sites, performing preventative and repair maintenance, and traveling frequently within the US and Canada (75%). They will also create, update, and maintain training materials and safety guidelines, troubleshoot and tune production systems, refine Standard Operating Procedures (SOPs) to enhance safety, quality, and efficiency, and assist with maintaining the company’s tradeshow fleet and in-house scanner fleets.

Skills

Computer systems
Electrical systems
Mechanical systems
Sensors
Actuators
Hand tools
Problem-solving
Communication
Attention to detail

Lumafield

Provides industrial CT scanning and AI inspection

About Lumafield

Lumafield offers advanced industrial CT scanning and AI-driven inspection solutions for the manufacturing sector. Its main products, the Neptune CT scanner and Voyager analysis software, allow clients to quickly scan products on the factory line, enabling engineers to detect internal defects. The AI engine, Atlas, analyzes scan data to provide insights that help improve product quality and speed up production. Lumafield aims to enhance manufacturing efficiency while ensuring data security and privacy.

Key Metrics

Somerville, MassachusettsHeadquarters
2019Year Founded
$75.4MTotal Funding
SERIES_BCompany Stage
Industrial & Manufacturing, AI & Machine LearningIndustries
51-200Employees

Benefits

Health Insurance
Company Equity
Stock Options
Wellness Program
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Unlimited Paid Time Off
Commuter Benefits
Company Social Events

Risks

Emerging CT technologies from competitors threaten Lumafield's market share.
Rapid AI advancements may render current tools obsolete without updates.
Economic downturns could reduce demand for high-cost CT equipment.

Differentiation

Lumafield offers ultra-fast CT technology reducing inspection time by over 99%.
Atlas AI tool provides plain language solutions for complex manufacturing problems.
SOC2 compliance highlights Lumafield's commitment to data security and privacy.

Upsides

Rising demand for battery safety tools boosts Lumafield's market potential.
AI-driven manufacturing solutions are increasingly sought after for cost optimization.
Digital twins trend enhances product lifecycle management with CT scanning.

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