Marketing Development Representative - US Remote at PerfectServe

Remote

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Technology, SaaSIndustries

Requirements

Motivated, competitive, and hardworking with a desire to grow with a company
Ability to create a great first impression and provide a PerfectServe experience
Salesforce experience preferred, not required
Possess excellent communication skills and demonstrate professional etiquette in all forms of communication
Not afraid of the phone or hearing ‘no thanks.’
Pleasantly persistent and able to get to ‘yes’ in a sales conversation
Ambitious and open to coaching and new ideas
Energized by a fast-paced environment
Embody PerfectServe core values: collaboration, purpose, innovation, service, integrity, inclusion
Excellent time management, organization, and communication skills

Responsibilities

Qualify and nurture inbound leads generated through marketing campaigns, converting them into sales-ready opportunities for the sales team
Provide feedback to the Marketing team on lead quality, campaign performance, and messaging effectiveness
Respond promptly to inbound inquiries via phone, chat, email, and web forms, ensuring a positive first impression of PerfectServe
Conduct discovery conversations to understand prospect needs, patient flow issues, provider frustrations, and overall objectives
Educate prospects on PerfectServe solutions and match their needs to appropriate products and services
Schedule qualified meetings between prospects and sales representatives based on established criteria
Maintain accurate and up-to-date records of all prospect interactions and lead status in Salesforce CRM
Collaborate with Marketing to support campaign launches and provide insights for content development
Maintain a strong knowledge of all PerfectServe products, services, and value propositions
Meet and exceed monthly targets for lead qualification, conversion rates, and meeting bookings

Skills

Key technologies and capabilities for this role

lead qualificationlead nurturingemail communicationlive chatphone communicationtime managementorganizationcommunication skillsproduct knowledgeinbound marketing

Questions & Answers

Common questions about this position

Is this Marketing Development Representative position remote?

Yes, this is a US Remote position.

What are the key responsibilities of the Marketing Development Representative?

The role involves qualifying and nurturing inbound leads, responding to inquiries via phone, chat, email, conducting discovery conversations, educating prospects on solutions, scheduling meetings, maintaining Salesforce records, and meeting monthly targets.

What skills are required for this role?

Candidates must have excellent time management, organization, and communication skills, along with the ability to develop deep product knowledge.

What is the company culture like at PerfectServe?

PerfectServe emphasizes rapid growth with an 88% growth rate, a mission to accelerate speed to care and improve patient outcomes, and seeks strong team members to continue expanding while fostering collaboration between Marketing and Sales.

What makes a strong candidate for this Marketing Development Representative position?

A strong candidate is motivated, competitive, with excellent time management, organization, communication skills, and the drive to meet monthly targets for lead qualification and meeting bookings.

PerfectServe

Healthcare communication and collaboration solutions

About PerfectServe

PerfectServe offers communication and collaboration solutions tailored for the healthcare industry, including secure messaging, provider scheduling, and nurse communication. Its platform ensures that critical information reaches the right healthcare providers at the right time, enhancing patient care and operational efficiency. Unlike its competitors, PerfectServe emphasizes HIPAA compliance and customizability for healthcare organizations. The company's goal is to improve patient outcomes and streamline workflows for hospitals and medical practices.

Knoxville, TennesseeHeadquarters

1999Year Founded

$34.9MTotal Funding

SERIES_DCompany Stage

Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Remote Work Options

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Paid Vacation

Internal Advancement Opportunities

Risks

Integration complexities with existing systems can hinder broader deployment of PerfectServe's solutions.

Cost concerns and need for more user adoption support are areas for improvement.

Competitive pressure from vendors like TigerConnect and symplr with simpler deployments.

Differentiation

PerfectServe offers a comprehensive platform for secure healthcare communication and collaboration.

The company is recognized for its advanced provider scheduling solution, Lightning Bolt.

PerfectServe's Unite platform integrates communication, scheduling, and patient engagement in one solution.

Upsides

Partnership with Five9 enhances hospital contact centers, improving patient experience and efficiency.

Recognition in Gartner Magic Quadrant highlights PerfectServe's strong market position and growth potential.

Lightning Bolt Scheduling is top-rated, boosting PerfectServe's competitive edge in healthcare scheduling.

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