UX/UI Designer
Keeper SecuritySalary not specified
Full Time
Mid-level (3 to 4 years)
[Remote] Lead Designer - Digital UI/UX (Subscription) at Universal Audio
Keystone, Indiana, United States
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, SaaS, Digital MediaIndustries
Requirements
- Proven ability to design clean, modern, intuitive interfaces for subscription-based SaaS products and content-centric applications
- Deep experience designing and optimizing onboarding funnels, trial experiences, subscription checkout flows, and retention-boosting UX
- Strong understanding of growth loops, activation metrics, user engagement signals, and how UX design directly affects performance KPIs
- Demonstrated experience with analytics platforms (e.g., GA, Amplitude, Mixpanel, Heap) and A/B testing tools, with a track record of driving measurable improvements
- Excellent visual design fundamentals and mastery of Figma
- Ability to communicate design decisions clearly and persuasively to cross-functional partners
- Experience in service design, customer journey mapping, or lifecycle-focused UX
- Basic fluency in front-end technologies (HTML/CSS/JavaScript) to effectively collaborate with engineering
- Strong understanding of content-driven product design—how editorial, media, or instructional content shapes user comprehension and engagement
- Bachelor’s degree in Graphic Design, Interaction Design, Human-Computer Interaction, or related field; equivalent work experience considered
- 5-7+ years of overall experience, with 5+ years in product/UI/UX design, specifically within SaaS or subscription-based products
- Familiarity with UA’s business and customer base is a plus but not required
Responsibilities
- Define and champion a user-centric design philosophy across the organization, with an emphasis on SaaS and subscription-based product experiences
- Design onboarding funnels, activation flows, dashboards, and in-app moments that drive subscription starts, trial conversions, retention, and recurring engagement
- Create wireframes, prototypes, high-fidelity designs, and interaction models that communicate complex ideas clearly and simply
- Iterate rapidly using qualitative insights, quantitative data, A/B testing, and user research—treating design as an optimization engine that directly influences KPIs
- Partner closely with product management to define user problems and translate them into clear, testable, user-centric solutions
- Collaborate with engineering to ensure design feasibility, accessibility, and high-quality implementation
- Work hand-in-hand with analytics and growth teams to measure funnel performance, activation rates, cohort behavior, and friction points throughout the onboarding journey
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote?
Yes, the position is remote but limited to candidates in the United States.
What skills are required for the Lead Designer role?
Key skills include proven ability to design intuitive interfaces for SaaS products, experience optimizing onboarding funnels and subscription flows, mastery of Figma, understanding of analytics platforms like GA and Amplitude, and basic fluency in HTML/CSS/JavaScript.
What is the salary for this position?
This information is not specified in the job description.
What kind of collaboration is involved in this role?
You will partner closely with product, engineering, analytics, and content teams to deliver UX solutions.
What makes a strong candidate for this Lead Designer position?
Candidates with deep experience in SaaS onboarding funnels, subscription UX, A/B testing for KPIs, Figma mastery, and cross-functional collaboration will stand out; familiarity with UA’s business is a plus.
Universal Audio
Produces audio interfaces and plugins
About Universal Audio
Universal Audio specializes in high-quality audio recording and processing equipment. Their main products include Thunderbolt audio interfaces, analog recording hardware, and UAD audio plugins that replicate classic analog equipment. These products are designed for professional musicians, recording engineers, and podcasters who need reliable tools for audio production. Universal Audio's hardware, like the Apollo series, works by connecting to computers via Thunderbolt, allowing users to record and process sound with minimal latency. The UAD plugins enhance audio quality by providing various sound processing options that mimic traditional recording gear. What sets Universal Audio apart from competitors is its long-standing reputation in the industry, dating back to 1958, and its focus on high-fidelity sound. The company's goal is to provide top-tier audio solutions that meet the needs of creative professionals, ensuring they have the best tools to produce high-quality recordings.
Scotts Valley, CaliforniaHeadquarters
1958Year Founded
M_AND_ACompany Stage
Consumer Software, Consumer Goods, EntertainmentIndustries
201-500Employees
Benefits
Profit Sharing
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Stock Options
Unlimited Paid Time Off
Risks
AI-driven audio tools from competitors could challenge UA's market position.
Open-source plugins may reduce demand for UA's proprietary offerings.
Shift towards mobile music production could impact UA's traditional interface sales.
Differentiation
Universal Audio has a legacy of innovation since its founding in 1958.
UA's Apollo series offers high-quality Thunderbolt audio interfaces for professionals.
The company's UAD plugins emulate classic analog recording equipment effectively.
Upsides
Growing interest in immersive audio experiences boosts demand for UA's plugins.
The rise of home studios increases need for UA's portable audio interfaces.
Collaborations with companies like Sonarworks enhance UA's product features.
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