Field Service Maintenance Technician
SymboticSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Scientific Instruments, Laboratory EquipmentIndustries
Requirements
Candidates typically require a University degree or equivalent experience in electronic system solving, and typically possess 2-7 years of hands-on technical experience installing, fixing, repairing, and calibrating complex analysis tools such as SEM, TEM, FIB, or similar systems. Experience solving and repairing ultra-high vacuum and high-voltage systems is highly desired, along with the ability to deal effectively with customers, excellent interpersonal communication skills, and a proven track record of solving complex systems and subsystems down to component level. Literate in MS DOS and Windows software environments, and able to read and interpret schematics are also required.
Responsibilities
The Field Service Engineer will perform on-site installation of complex equipment and follow testing procedures, conduct on-site scheduled planned maintenance visits, provide fixing and repair support for customers and other field service personnel, travel to customer sites to resolve problems or support other field service personnel, complete and submit field service reports, provide training for customers and users on system maintenance, provide feedback to product quality teams, provide appropriate input in writing updating and correcting various TMO system documentation, provide feedback for various reports including identifying and isolating remarkable problems with system, and act as a subject expert and resource for training.
Skills
Electronic systems troubleshooting
Complex equipment installation
System calibration
SEM
TEM
FIB
Ultra high vacuum systems
High voltage systems
Customer service
Interpersonal communication
MS DOS
Windows
Thermo Fisher Scientific
Provides life sciences products and services
About Thermo Fisher Scientific
Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.
Key Metrics
Waltham, MassachusettsHeadquarters
1956Year Founded
$17MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees