Field Sales Specialist (Trade Support) at Stanley Black & Decker

Slough, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Tools, Hardware, ManufacturingIndustries

Requirements

Business-related degree
Proven experience in a customer-facing role, ideally in sales, marketing, or technical support within the tools, industrial, or hardware sectors
Strong understanding of product applications and the ability to provide tailored solutions to customers
Exceptional communication and presentation skills, with the ability to engage and train diverse audiences
Proactive and results-oriented mindset, with excellent problem-solving abilities
Experience in organising and supporting events, including showcases, training sessions, and dealer activities
Full UK driver’s license
Willingness to travel regularly across the UK (within a specific patch; van provided)

Responsibilities

Be a Product and Brand Ambassador: Share deep product knowledge and provide technical training to boost adoption and efficiency
Enhance Customer Satisfaction: Solve technical challenges and work with sales to turn leads into loyal customers
Strengthen Dealer and Partner Connections: Conduct joint activities and lead product demonstrations at dealer events
Boost Brand Visibility: Represent the company at events, engaging stakeholders and coordinating with partners for seamless execution
Showcase Product Excellence: Lead testing sessions and use consultative selling to match customers with the right solutions
Empower Through Training: Deliver tailored sessions on product use, safety, and certifications for optimal results
Drive Customer Success: Build strong relationships, offer ongoing support, and gather insights for product improvement

Skills

Key technologies and capabilities for this role

Field SalesProduct TrainingTechnical SupportTroubleshootingSolution SellingCustomer Relationship ManagementDealer SupportProduct Knowledge

Questions & Answers

Common questions about this position

What is the location and travel requirement for this role?

The role is based across the UK, and candidates must be willing to travel geographically within a specific patch, with a van provided.

What qualifications and experience are required for this position?

Candidates must hold a business-related degree and demonstrate relevant skills and experience suitable for the role, with proven experience in a customer-facing role ideally in sales, marketing, or technical support within the tools, industrial, or hardware sectors, plus a strong understanding of product applications.

What is the company culture like at Stanley Black & Decker?

The company values people with a sense of purpose, integrity, relentless pursuit of excellence, and a care for making things better, within a top-notch team of approximately 48,000 diverse and high-performing professionals who champion professional growth, collaboration, and delivering meaningful solutions.

What salary or compensation does this role offer?

This information is not specified in the job description.

Who is an ideal candidate for this Field Sales Specialist role?

Ideal candidates are enthusiastic, driven, passionate about tools and customer success, with a business-related degree, customer-facing experience in sales, marketing, or technical support in relevant sectors, and the ability to provide technical expertise and solution-based selling.

Stanley Black & Decker

About Stanley Black & Decker

New Britain, ConnecticutHeadquarters

1843Year Founded

IPOCompany Stage

Industrial & Manufacturing, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

401(k) Retirement Plan

Employee Stock Purchase Plan

Paid Vacation

Paid Sick Leave

Paid Holidays

Unlimited Paid Time Off

Wellness Program

Phone/Internet Stipend

Risks

Emerging Asian tool manufacturers increase competition, impacting market share and pricing.

Stricter environmental regulations may raise production costs for power tools.

Growing tool rental services could reduce individual tool purchases, affecting sales.

Differentiation

Stanley Black & Decker integrates WhisperDrive technology, enhancing product performance and market appeal.

DEWALT's POWERSHIFT system reduces CO2e emissions by up to 60%, leading in eco-friendly tools.

CRAFTSMAN's seven 2024 Pro Tool Innovation Awards highlight its industry-leading innovation.

Upsides

Partnership with WECS Renewables expands reach into the renewable energy sector.

Increased demand for eco-friendly tools boosts DEWALT's market traction in North America.

DEWALT's tool donation initiative supports tradespeople, potentially increasing brand loyalty.

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