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Field Sales Specialist (Trade Support)
at
Stanley Black & Decker
Slough, England, United Kingdom
Apply Now
Not Specified
Compensation
Junior (1 to 2 years), Mid-level (3 to 4 years)
Experience Level
Full Time
Job Type
Unknown
Visa
Tools, Hardware, Manufacturing
Industries
Requirements
Business-related degree
Proven experience in a customer-facing role, ideally in sales, marketing, or technical support within the tools, industrial, or hardware sectors
Strong understanding of product applications and the ability to provide tailored solutions to customers
Exceptional communication and presentation skills, with the ability to engage and train diverse audiences
Proactive and results-oriented mindset, with excellent problem-solving abilities
Experience in organising and supporting events, including showcases, training sessions, and dealer activities
Full UK driver’s license
Willingness to travel regularly across the UK (within a specific patch; van provided)
Responsibilities
Be a Product and Brand Ambassador: Share deep product knowledge and provide technical training to boost adoption and efficiency
Enhance Customer Satisfaction: Solve technical challenges and work with sales to turn leads into loyal customers
Strengthen Dealer and Partner Connections: Conduct joint activities and lead product demonstrations at dealer events
Boost Brand Visibility: Represent the company at events, engaging stakeholders and coordinating with partners for seamless execution
Showcase Product Excellence: Lead testing sessions and use consultative selling to match customers with the right solutions
Empower Through Training: Deliver tailored sessions on product use, safety, and certifications for optimal results
Drive Customer Success: Build strong relationships, offer ongoing support, and gather insights for product improvement
Skills
Field Sales
Product Training
Technical Support
Troubleshooting
Solution Selling
Customer Relationship Management
Dealer Support
Product Knowledge
Stanley Black & Decker
Website
About Stanley Black & Decker
New Britain, Connecticut
Headquarters
1843
Year Founded
IPO
Company Stage
Industrial & Manufacturing, Consumer Goods
Industries
10,001+
Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
401(k) Retirement Plan
Employee Stock Purchase Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Unlimited Paid Time Off
Wellness Program
Phone/Internet Stipend
Risks
Emerging Asian tool manufacturers increase competition, impacting market share and pricing.
Stricter environmental regulations may raise production costs for power tools.
Growing tool rental services could reduce individual tool purchases, affecting sales.
Differentiation
Stanley Black & Decker integrates WhisperDrive technology, enhancing product performance and market appeal.
DEWALT's POWERSHIFT system reduces CO2e emissions by up to 60%, leading in eco-friendly tools.
CRAFTSMAN's seven 2024 Pro Tool Innovation Awards highlight its industry-leading innovation.
Upsides
Partnership with WECS Renewables expands reach into the renewable energy sector.
Increased demand for eco-friendly tools boosts DEWALT's market traction in North America.
DEWALT's tool donation initiative supports tradespeople, potentially increasing brand loyalty.
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