[Remote] Field Membership Specialist (TN) at BJ's Wholesale Club

Tennessee, United States

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Reports directly to the Field Membership Manager
Coordinates and schedules visits based on role protocol, club opportunities and business needs
Reinforces membership policies and procedures to ensure compliance with company standards
Leads and coaches team members through the club level training process
Supports team member engagement within all areas of responsibility
Ensures a safe and positive environment and experience for team members
Embraces inclusion and diversity, working collaboratively with colleagues and respecting differences
Greet, Anticipate, Appreciate (GAA) daily
Leads teams to deliver GOLD club standards daily
Maintains visible accurate signage
Ensures all items are stocked and promotional plans are executed
Maintains a clean and organized, inside and out environment

Supporting and driving membership efforts and results for assigned region/clubs
Identifying areas of opportunity and/or priority with Field Membership Manager
Coordinating and scheduling visits based on role protocol, club opportunities and business needs
Reinforcing membership policies and procedures to ensure compliance with company standards
Delivering what is committed to accomplish
Rebounding from mistakes
Setting objectives so that everyone has a stake in the outcome
Collaborating with stakeholders to promote, support and drive shared objectives for success
Influencing and driving performance through a broad range of influence strategies
Communicating with excellence, providing people with the information they need to do their job
Providing exceptional member service and experience across the club channel
Teaching, coaching, and leading through the club level training process
Supporting team member engagement within all areas of responsibility
Ensuring a safe and positive environment and experience for team members
Embracing inclusion and diversity, working collaboratively with colleagues and respecting differences
Greeting, Anticipating, Appreciating (GAA) daily
Leading teams to deliver GOLD club standards daily
Maintaining visible accurate signage
Ensuring all items are stocked and promotional plans are executed
Maintaining a clean and organized, inside and out environment