[Remote] Development Operations Coordinator at GovWell

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

At least one to three years of experience in administrative support, operations coordination, customer service, or roles involving logistical execution and stakeholder management
Ability to excel at operational coordination, including keeping multiple workstreams moving, tracking details meticulously, and creating structure that helps teams function smoothly
Reliable, organized, and able to juggle many tasks without dropping balls
Comfortable with ambiguity and able to adapt to changing systems and processes
Ability to communicate clearly and professionally, both in writing and in person
Good judgment and ability to make informed decisions
Ability to collaborate with multiple stakeholders across teams
Familiarity with operational tools, such as Salesforce, Asana, and customer service environments
Curiosity about AI and operational tools, with a willingness to experiment and learn

Responsibilities

Coordinate administrative needs across the Philanthropy team
Manage inbound communications across main inboxes
Maintain systems and processes that support donor relationships
Work closely with fundraisers, operations partners, and other internal teams to keep workflows organized
Ensure logistical needs are handled reliably and resolve inquiries with clarity and professionalism
Help evolve team operations as the organization grows, identifying bottlenecks and implementing improvements
Provide consistent, integrated support to the fundraising team
Build durable systems for the future to support donor engagement and scaling
Maintain high-quality donor interactions and reduce operational friction for fundraisers

GovWell

Software solutions for local government agencies

About GovWell

GovWell provides software solutions tailored for local government agencies in the United States. Their products include integrated modules that enhance various governmental processes such as Building and Codes, Planning and Zoning, Code Enforcement, Licenses and Permits, and Public Works. These software solutions help local governments reduce processing times, move away from paper-based systems, and make it easier for citizens to access essential services. This focus on improving efficiency sets GovWell apart from competitors who may not specialize in the public sector. The company's goal is to foster vibrant and safe communities by streamlining government operations and enhancing service delivery.

New York City, New YorkHeadquarters

2023Year Founded

$5.3MTotal Funding

SEEDCompany Stage

Government & Public Sector, Enterprise SoftwareIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Stock Options

Unlimited Paid Time Off

Risks

Competition from established players like Tyler Technologies is intensifying.

Potential budget cuts in local governments could reduce software spending.

Resistance to change from government employees may slow software adoption.

Differentiation

GovWell offers integrated modules for various governmental processes, enhancing efficiency.

The company focuses on local government agencies, providing tailored software solutions.

GovWell's subscription model is scalable, catering to different jurisdiction sizes.

Upsides

Increased demand for digital transformation boosts GovWell's market potential.

Biden administration's focus on tech modernization may increase funding opportunities.

Smart city initiatives align with GovWell's mission to enhance community services.

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