[Remote] Field Application Engineer at Boston Dynamics

The Field Application Engineer will deliver robotic solutions to customers, ensuring seamless integration and operational success. Responsibilities include collaborating with customers to align system capabilities with needs, designing site-specific solutions, and traveling up to 50% to customer sites for solution architecture and commissioning. The role involves implementing scalable solutions, managing network infrastructure, monitoring system performance, troubleshooting technical issues, and providing customer training. Additionally, the engineer will lead technical projects, support early-stage product testing, gather and convey customer feedback to internal teams, develop SOWs and customer success documentation, and serve as a subject matter expert on Boston Dynamics products. They will also lead the creation of complex SOWs, perform advanced troubleshooting and root cause analysis, deliver advanced training, develop and prototype integration solutions using the API/SDK, and partner with engineering colleagues to generate feedback and capture requirements. The role involves rapidly identifying system roadblocks, providing leadership and mentorship, and leading technical go-to-market efforts for new products.