Zoom

Experimentation Anlyst

United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Video Conferencing, Telecommunications, SoftwareIndustries

About the Role

Employment Type: Full time

Zoom is looking for an Experimentation Analyst to partner with the Experimentation Manager across our global websites. This role will report to the Experimentation Lead. This candidate will align with our product development, analytics, marketing, design, and business stakeholders for our websites to analyze the effectiveness of our experimentation campaigns.

About the Team

Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise. Today, we help people communicate better with Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We’re problem-solvers and self-starters, working quickly to design solutions with our customers and users in mind. You’ll collaborate across teams to drive high-impact projects that shape the future of communication—while growing your career in a diverse, inclusive, and opportunity-rich environment.

Responsibilities

  • Analyzing testing results based on statistical methods to provide statistically significant, sound recommendations to push winning solutions into production for all traffic.
  • Determining test result statistical significance, confidence levels, optimal stopping points, and key takeaways.
  • Being able to define new opportunities to test using data-driven observations and analysis.
  • Documenting test results/implications, and using this knowledge to iterate upon test concepts and further optimize the customer experience.
  • Collaborating with optimization specialists to QA A/B tests before launch, ensuring all critical and supporting event metrics are properly set up for accurate analysis.
  • Advocating for data-driven decision-making and customer-centricity across all touchpoints of the digital product experience.
  • Working with Experimentation Lead to evangelize proper data governance, test design, and analysis methodology regarding all testing initiatives.
  • Staying up-to-date on industry trends, new analytics products, and new features within existing platforms.

Qualifications

  • 4+ years of experience using analytics platforms such as Google Analytics, Tableau, Salesforce, Adobe Analytics, Amplitude, etc.
  • Have the knowledge of testing platforms such as Optimizely, Google Optimize, and/or Adobe Target.
  • Demonstrate proven experience with Content Square software or other Digital Experience Analytics tools.
  • Have experience analyzing successful A/B tests for digital organizations.
  • Show experience using statistical methods to analyze data proficiency in statistical hypothesis testing (sampling, variance, statistical significance, confidence intervals, regression, wins within confidence levels, etc.).
  • Think critically and quantitatively, combining data-driven insights with a customer-first perspective.
  • Have the ability to document and present results to differing stakeholder audiences.
  • Team player with a growth mindset and always curious.

Salary Range

Minimum: $76,800.00 Maximum: $186,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Application Information

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 08/20/25

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering ha

Skills

Experimentation
A/B testing
Statistical analysis
Data analysis
Data governance
Product development
Analytics
Marketing
Design
Websites
Customer experience optimization

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters
2013Year Founded
$144.5MTotal Funding
IPOCompany Stage
Enterprise Software, Education, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hybrid Work Options
Flexible Work Hours
Stock Options
Company Equity
Paid Vacation
Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.
Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.
Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.
The platform supports diverse needs, including remote work, education, and telehealth.
Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.
The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.
Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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