Executivo Comercial Sênior - PME at Expedia

São Paulo, State of São Paulo, Brazil

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Technology, Data AnalyticsIndustries

Requirements

Experiência sólida na área comercial, com foco em gestão de carteira e desenvolvimento de negócios
Forte habilidade de relacionamento com clientes, áreas internas e gestão de carteiras
Perfil Farmer e Hunter, capaz de atuar tanto na manutenção quanto na prospecção, garantindo o atingimento das metas de New Money
Capacidade para apresentações executivas e comunicação persuasiva
Expertise em vendas consultivas, especialmente de produtos complexos
Experiência com soluções de SaaS, CaaS (diferenciais)
Experiência em CRM - Salesforce

Responsibilities

Gerir carteira ativa de clientes, com foco em relacionamento de longo prazo, rentabilização e fidelização
Identificar oportunidades de novos negócios (cross-sell e upsell) a partir da análise de consumo, comportamento e potencial da carteira
Manter o CRM (Salesforce e SenseData) atualizado, garantindo visibilidade de pipeline, forecast e histórico de interações
Elaborar propostas comerciais e apresentações personalizadas, conduzindo negociações até o fechamento
Monitorar indicadores financeiros e operacionais da carteira, como VCM, unitário médio, churn e baseline
Atuar em parceria com áreas internas (Pricing, Pré-vendas, Contratos, Pós-vendas e Jurídico) para garantir fluidez nos processos
Participar de reuniões semanais e mensais de resultados, apresentando performance, desafios e plano de ação
Acompanhar SLAs e status de demandas de clientes, acionando áreas de suporte quando necessário
Realizar visitas presenciais e virtuais para mapeamento de oportunidades e fortalecimento do relacionamento
Contribuir com ideias e boas práticas que elevem o padrão de atendimento e performance comercial do canal

Skills

Gestão de Carteira

Cross-sell

Upsell

Retenção de Clientes

Vendas Consultivas

Salesforce

CRM

Prospecção

Apresentações Executivas

SaaS

CaaS

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters

1996Year Founded

$3,277.3MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Paid Time Off

Travel Discounts

Healthcare Flexible Spending Accounts

Employee Assistance Program

Wellness & Travel Reimbursement

Workplace Accomodations

Medical, Dental, & Vision Insurance

Matching Gifts

New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.

CFO transition may lead to strategic shifts impacting financial management and investor confidence.

Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.

The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.

Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.

The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.

Increased demand for personalized travel experiences can enhance user engagement for Expedia.

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