Twilio

Executive Business Partner

Alberta, Canada

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Position Overview

  • Location Type:
  • Job Type:
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Twilio is seeking an Executive Business Partner to join its people team. This role will provide proactive calendar support, manage multiple deliverables with competing deadlines, and drive execution on team initiatives in support of business priorities. The Executive Business Partner will also serve as a point person for executives' direct reports and administrative business partners within the organization.

About Twilio

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

Responsibilities

  • Manage complex travel, prepare expenses, and organize special events, team activities, and meetings through research, participant coordination, material preparation, and logistics management.
  • Partner with executives to manage complex calendars, stack rank meeting requests, and make decisions on behalf of the executive.
  • Act as a point person for executives’ direct reports, building strong relationships to progress priorities and address difficult situations.
  • Draft presentations, take meeting minutes/actions, and coordinate oral and written communication, including drafting communications and performing team survey analysis.
  • Manage meeting topics and agendas, coordinate presenters, and manage time during meetings.
  • Drive accountability for team project deliverables, updating project trackers and ensuring milestones and actions are completed.
  • Identify opportunities to streamline processes for efficiency and positive experience.
  • Lead end-to-end planning and execution of executive offsites and strategic team gatherings, including budgeting, venue sourcing, agenda creation, and stakeholder coordination.

Qualifications

  • 5+ years of experience supporting executives in a fast-paced environment within the High Tech industry.
  • Ability to make sound decisions in a fast-paced environment with changing priorities.
  • Superior attention to detail, high level of integrity, and discretion in handling confidential information.
  • Strong verbal and written communication skills.
  • Excellent organizational skills.
  • Demonstrated ability to build cross-functional relationships, partner closely with leaders, and keep multiple teams and projects on track.
  • Experience planning and facilitating virtual, in-person, or hybrid leadership summits and team-building events.
  • Experience with contract management, procurement processes, and general business workflows.
  • Proficiency with common administrative tools and software.

Twilio values diverse experiences and encourages individuals with alternative experiences and those whose careers haven't followed a traditional path to apply.

Skills

Calendar Management
Travel Coordination
Expense Management
Event Planning
Presentation Drafting
Relationship Building
Decision Making
Independent Work

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$243.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.
Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.
Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.
Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.
Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.
Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.
Layoffs of 295 workers could decrease morale and affect service quality.
Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.
The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.
Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.
Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.
Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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