Executive Business Partner

Position Overview

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Twilio is seeking an Executive Business Partner to join its people team. This role will provide proactive calendar support, manage multiple deliverables with competing deadlines, and drive execution on team initiatives in support of business priorities. The Executive Business Partner will also serve as a point person for executives' direct reports and administrative business partners within the organization.

About Twilio

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

Responsibilities

• Manage complex travel, prepare expenses, and organize special events, team activities, and meetings through research, participant coordination, material preparation, and logistics management.
• Partner with executives to manage complex calendars, stack rank meeting requests, and make decisions on behalf of the executive.
• Act as a point person for executives’ direct reports, building strong relationships to progress priorities and address difficult situations.
• Draft presentations, take meeting minutes/actions, and coordinate oral and written communication, including drafting communications and performing team survey analysis.
• Manage meeting topics and agendas, coordinate presenters, and manage time during meetings.
• Drive accountability for team project deliverables, updating project trackers and ensuring milestones and actions are completed.
• Identify opportunities to streamline processes for efficiency and positive experience.
• Lead end-to-end planning and execution of executive offsites and strategic team gatherings, including budgeting, venue sourcing, agenda creation, and stakeholder coordination.

Qualifications

• 5+ years of experience supporting executives in a fast-paced environment within the High Tech industry.
• Ability to make sound decisions in a fast-paced environment with changing priorities.
• Superior attention to detail, high level of integrity, and discretion in handling confidential information.
• Strong verbal and written communication skills.
• Excellent organizational skills.
• Demonstrated ability to build cross-functional relationships, partner closely with leaders, and keep multiple teams and projects on track.
• Experience planning and facilitating virtual, in-person, or hybrid leadership summits and team-building events.
• Experience with contract management, procurement processes, and general business workflows.
• Proficiency with common administrative tools and software.

Twilio values diverse experiences and encourages individuals with alternative experiences and those whose careers haven't followed a traditional path to apply.