Executive Assistant at ConnectWise

Tampa, Florida, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SoftwareIndustries

Requirements

Ability to handle confidential information professionally
Excellent judgement and problem-solving skills
High attention to detail
Strong cross-functional relationship-building skills
Ability to work 3x/week in HQ (Downtown Tampa)

Responsibilities

Serve as a liaison to other management teams and occasionally organize/coordinate external relations efforts
Oversee special assignments in partnership with the Executive Administration team
Manage administrative tasks for executive staff: complete expense reports, compose/prepare correspondence (sometimes confidential), arrange complex travel plans/itineraries/agendas, compile documents for travel-related meetings
Manage complex calendars and schedule internal/external meetings
Conduct research, prioritize, and follow up on incoming issues/concerns for various leaders
Provide a bridge for smooth communication between internal departments, maintaining credibility, trust, and support with senior management
Complete critical aspects of deliverables hands-on to facilitate leaders' effective management
Prioritize conflicting needs, handle matters expeditiously, follow through on projects to successful completion (often under deadline pressures)
Build strong cross-functional relationships and partner with other administrators for a high-functioning, collaborative admin team
Proactively resolve time-sensitive issues
Provide support to cross-functional teams
Influence others within the administration team through explanation of facts, policies, and practices

Skills

Key technologies and capabilities for this role

Calendar ManagementTravel CoordinationExpense ReportingConfidential CorrespondenceResearchProject CoordinationAdministrative SupportCommunication

Questions & Answers

Common questions about this position

What is the work arrangement or location policy for this role?

The role requires working in the office 3 days per week.

What salary or compensation is offered for the Executive Assistant position?

This information is not specified in the job description.

What key skills are required for the Executive Assistant role?

Key skills include managing complex calendars, handling confidential information professionally, excellent judgment and problem-solving, prioritizing conflicting needs under deadline pressures, and building cross-functional relationships.

What is the company culture like at ConnectWise?

ConnectWise has an inclusive, positive culture that values colleagues for their unique perspectives and skills, invites discovery and debate, and accepts all kinds including game-changers, innovators, and culture-lovers.

What makes a strong candidate for the Executive Assistant position?

A strong candidate excels at hands-on completion of critical deliverables, provides smooth communication across departments, demonstrates leadership to maintain credibility with senior management, and proactively resolves issues with high attention to detail.

ConnectWise

Software platform for IT business management

About ConnectWise

ConnectWise provides a software platform designed for Technology Solutions Providers (TSPs) to manage their business operations effectively. The platform includes tools for business management, remote monitoring and management, remote access, and automation of quotes and proposals, as well as conducting cybersecurity risk assessments. It integrates with numerous key vendors, creating a comprehensive ecosystem that supports various IT sector clients in managing their as-a-service business models. Unlike many competitors, ConnectWise emphasizes community engagement through its network, The IT Nation, which promotes collaboration and knowledge sharing among users. The goal of ConnectWise is to empower TSPs to streamline their operations and enhance their service offerings while fostering an inclusive culture that values diverse contributions from its employees.

Tampa, FloridaHeadquarters

1982Year Founded

$569KTotal Funding

SEEDCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Remote Work Options

Risks

Leadership transition may lead to strategic shifts or instability.

Increased competition from companies like Liongard could impact market share.

Integration challenges with PowerDMARC and EasyDMARC may affect operations.

Differentiation

ConnectWise offers a comprehensive software platform for Technology Solutions Providers (TSPs).

The company integrates with hundreds of vendors, creating a robust ecosystem for users.

ConnectWise fosters a highly engaged community, known as The IT Nation.

Upsides

Growing demand for remote monitoring solutions supports ConnectWise's offerings.

The rise of cloud-based solutions aligns with ConnectWise's subscription revenue model.

Increased collaboration in the IT ecosystem benefits ConnectWise's integration strategy.

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